Billing Analyst (Central, Mountain, Pacific Time Zone)
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
Primary Responsibilities and Essential Functions:
- Perform complex billing activities
- Generate and review daily invoicing queue ensuring timely & accurate invoicing
- Manage invoice exceptions and make corrections as needed.
- Perform account maintenance updates as needed to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos and any other required transactions.
- Upload customer invoices to various customer portals and remediate rejections
- Provide internal and external customers with the assistance needed to resolve, troubleshoot, or escalate invoicing requests timely.
- Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box.
- Assist with month end closing and annual audits.
- Maintain and update SOP’s as needed relating to the billing process.
- Establish and maintain positive relationships with cross functional teams involved in the AR process.
- Continually seek opportunities for process improvement and efficiency.
- Special projects and ad hoc reporting as requested.
Required:
- Bachelor's degree in Finance, Accounting or Business Administration required
- 3-6 years related experience and/or training in a cross functional team collaboration
- Experience with NetSuite/SalesForce is highly desirable
- Strong written, verbal and interpersonal skills
- Attention to detail with impeccable follow through is a must; ability to meet critical deadlines
- Ability to work in a high-volume environment and manage daily invoicing
- Ability to multi-task and prioritize workload
- Ability to work with customers in a professional manner under stressful situations
- Ability to work independently and collaboratively within a team
- Quick learner, analytical, deductive reasoning, detail and quality oriented
- Possess the ability to self-manage and adapt to changes, delays or unexpected shifts in priorities
- Excellent skills with Microsoft Office Suite
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option