Billing Specialist
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About the role:
We are looking for a detail-oriented and proactive Billing Specialist to help build a best-in-class receivables operation. In this role, you'll collaborate closely with teams across Revenue Accounting, Commercial Finance, Deal Desk, Sales, and Account Management to ensure timely and precise billing, reconciliation, and collections.
Reporting to the Accounts Receivable Manager, you’ll play a key role in improving processes, supporting revenue initiatives, and delivering a great customer billing experience. If you're energized by solving challenges in a fast-growing environment, we’d love to meet you.
How you will make a difference:
- Coordinate daily billing operations and partner with accounting on revenue recognition best practices to ensure precise billing.
- Assist with the creation and review of our invoices on day 1 every month across multiple Business Units. Requires a working day on the 1st of the month, every month.
- Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP
- Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.
- Create credit memo records in NetSuite to correspond with Salesforce “Makegood” tickets submitted by account executives.
- Communicate with customers and address any disputes or issues related to billing and collections through delegated inboxes.
- Onboard new customers based on fully executed contracts from SFDC into NetSuite
- Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy.
- Help implement new technologies to streamline billing operations and enhance the customer experience.
Who you are:
- 2+ years of experience in billing operations, accounts receivable, billing, and manual invoicing
- Bachelor's degree (required)
- Intermediate or advanced Excel skills required (Pivot Tables, Index Match, Sum If, etc.).
- Experience with Netsuite, Salesforce, Tesorio, Looker, Tableau, or other leading AR/GTM platforms is a plus.
- Must be able to thrive in a fast-paced, innovative environment, including the ability to remain flexible, be forward-thinking, resourceful, and proficient while interacting with internal and external stakeholders.
- Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.
- Well-developed quantitative and analytical skills.
- Extremely organized with good project management and time management skills.
- Deep attention to detail, deadline driven, with well-developed organizational skills, and understands big picture concepts.
- Articulate communication style adaptable to the audience.
- Knowledge of accounting principles and practices.
Location:
This role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, TX, UT, and WA.
We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our hourly salary ranges for this role:
- SF Bay Area, NYC, Los Angeles/Orange County, Seattle/Olympia: $33 to $40/hr
- Austin, San Diego, Santa Barbara, Boston, Denver, Portland: $31 to $37/hr
- All other cities and towns in our approved states: $28 to $35/hr
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Please see the independent bias audit report covering our use of Covey here.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.