Billing Specialist
As a billing specialist with VTS, you will use your attention to detail and critical thinking to help us accurately prepare customer invoices, improve our invoicing systems, and ultimately increase collections. You’ll be providing critical support and will have the opportunity to also work cross-functionally within the finance, sales, and sales operations teams. Your days will include a mix of reviewing customer contracts, generating and then sending invoices, and solving unique billing scenarios. In six months, you’ll know you’re a success when you are accurately invoicing multiple contracts each day with little oversight, identifying and executing billing process improvements, and you're able to partner cross-functionally with our sales & sales operations teams to find solutions to complex invoicing scenarios. To thrive in this role, you should be extremely detail-oriented and be able to execute with a high level of accuracy. You should have a growth mindset for both VTS and yourself. You should be hungry for opportunities and access - you will have plenty of both here!
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **
Here’s what you can expect as a Billing Specialist:
- Invoice Generation. Daily, you will transform signed contracts into accurate invoices for customers. You’ll ensure every customer is billed correctly and on time, directly contributing to the financial health of VTS.
- Problem Solving. You will navigate complex billing scenarios, such as allocating assets, managing split invoicing requests, and handling unique billing schedules. By utilizing sales reports and historical data, you’ll research and resolve discrepancies. You may also assist in testing new system configurations in Salesforce and NetSuite to help us constantly refine and enhance the billing process.
- Review. You will carefully review contracts to gain an understanding of how billings should occur and work cross-functionally with the Sales team to align on billing expectations.
- Support. You will play a critical role in supporting the Senior Billing Analyst with daily tasks and process management. Additionally, you’ll partner with the AR Analyst to resolve billing inquiries and process adjustments, ensuring a seamless experience for both our internal teams and our customers.
- Be curious in your role and identify potential improvements, such as automations and data integrity checks.
What Makes You a Great Fit?
- Bachelor’s degree preferred
- Must be detail-oriented, well organized, and execute with a high-level of accuracy
- Ability to handle complex, difficult, or escalated issues
- Customer Service Mindset
- Demonstrates responsiveness and a sense of urgency when dealing with internal parties and external clients
- Team player with effective verbal and written communication skills
What VTS Values & How We Show It
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you’re building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
ABOUT VTS
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com