Brokerage Dispatcher
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.
Responsibilities:
Rate Development & Bidding:
- Analyze spot bid requests and develop competitive pricing strategies based on market conditions, capacity availability, and operational costs
- Negotiate rates with carriers and service providers to optimize margins while meeting customer requirements
- Monitor spot market trends and adjust pricing strategies accordingly
- Maintain relationships with carrier base to ensure competitive rates and capacity availability
Operations Management:
- Coordinate all aspects of freight movement from pickup to delivery
- Monitor shipment status and provide real-time updates to customers
- Resolve operational issues and implement contingency plans when necessary
- Ensure compliance with transportation regulations and safety requirements
- Track and trace shipments using transportation management systems (TMS)
Customer Service:
- Respond promptly to customer spot quote requests
- Provide regular status updates on bid submissions and shipment progress
- Build and maintain strong relationships with key customers
- Address customer concerns and implement solutions to prevent future issues
Administrative Duties:
- Maintain accurate records of quotes, transactions, and carrier communications
- Update transportation management system with relevant shipment information
- Generate reports on spot market activities and performance metrics
- Document standard operating procedures for spot quote processes
Requirements
- 3+ years experience in transportation/logistics industry
- Strong understanding of spot market dynamics and pricing strategies
- Proficiency in transportation management systems (TMS)
- Excellent negotiation and communication skills
- Experience with rate development and cost analysis
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple priorities
Benefits
- Competitive Salary
- Healthcare benefits
- Career Growth