Business Analyst - Bilingual (English/Korean)
- Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
- Manage the service and operation for a smooth service and operation for the customer
- Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
- Assesses product market data by interacting with sales, customer success, and customers.
- Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
- Understands the competitive landscape and help define competitive strategy.
- Create and update solution documents, including manuals, marketing contents, and report
Qualifications
- Bachelor’s degree preferred and/or related work experience
- One to Three years or more of asset management or corporate employee service operations or project management
- Proficient with MS offices like excel, word, power point etc
- Prefers for three or more years of experience in Product Management and enterprise SaaS products support
- Strong communication and project coordination skills
- Bilingual (Korean) required
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***