Business Analyst - Process Mapping
About us
At Davy, it’s the unique talents of all our people that have been the foundations of our success for almost 100 years. As we continue to grow, so do you. Because you are not just part of our team – you are a key player in shaping our future.
At Davy, you are the difference.
Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.
Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.
Requirements
About the role
An exciting opportunity has opened up in our Operations division. We are seeking a detail-oriented and analytical Business Analyst with expertise in process mapping to join our team. In the role, the successful candidate will:
- Collaborate with and develop strong working relationships with key stakeholders to facilitate a deep understanding of business process, challenges and opportunities.
- Create clear and accurate BPMN process maps to visualize current state workflows.
- Facilitate workshops and interviews to understand the process, risks, controls and potential pain points and improvement opportunities.
- Become a subject matter expert by building a detailed knowledge base of business operations, business processes, data flows and systems in the business areas supported.
- Work with 1LOD & 2LOD to identify risks and controls associated with processes as part of a process led risk management framework.
- Engage with the RCSA “Risk Control Self-Assessment” process ensuring new and existing risk and controls are captured on process maps.
- Maintain process mapping documentation and ensure it is up to date and accessible.
- Deliver timely status and project updates to management and relevant business owners.
- Provide additional support where required such as supporting process improvement initiatives, analysis work, working with IT, operations, and project teams to ensure alignment between business needs and technical solutions.
- Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.
About you
We are looking for somebody who has the following background and skills:
- Minimum 5 years previous experience as a Business Analyst with a strong focus on process mapping and process improvement.
- Proficiency in tools such as Visio, other process mapping tools, or similar.
- Strong understanding of BPMN standards and process documentation best practices.
- Stakeholder management skills and excellent communication both verbal and written.
- Analytical mindset with attention to detail.
- Ability to simplify complex processes and communicate them clearly.
- Comfortable working across multiple business units and managing competing priorities.
- Experience working in Agile or hybrid project environments.
- Strong troubleshooting and problem-solving skills.
- Experience working within the financial services industry, risk experience also an advantage.
- An ability to prioritise workloads and achieve critical deadlines.
- A proven record as a team player with ability to work effectively with people at all levels of the organisation.
- Solid understanding and experience in a range of system development life cycle methodologies
- Experience of translating business needs into formal business requirements & functional specifications.
Benefits
What we offer
At Davy, our people are our biggest investment. In today’s fast-moving world, we know it’s important to feel secure and empowered. That’s why Davy benefits support you through all of life’s stages, offering health and wellness, flexible working options, flexible benefits allowance, learning and development opportunities, through to assisted retirement planning.
Health and Wellbeing
Psychological safety, emotional wellbeing and support are a priority at Davy. We offer a comprehensive Employee Assistance Programme (EAP) and mental health first aid. Our Sports & Social teams promote physical wellbeing and social connection.
Reward and Recognition
We offer a competitive remuneration package to include salary, bonus, pension and a host of additional benefits to protect you and your family when it matters most.
Growth and Development
Our award-winning L&D function supports you and your growth at Davy. We offer a comprehensive range of professional and personal development opportunities. Our culture supports learning, and we encourage you to explore more at Davy.
Positive Workplace
Our workplace is inclusive, diverse, and offers everyone a sense of belonging. We are flexible and continue to support a hybrid working model. You will get to be your best at Davy.
Values and Culture
Exceptional client outcomes delivered by a world class team, underpinned by our core Davy values – One Team, Client Success, and Proud Legacy.
Important Information
Davy is an equal opportunities employer, committed to fostering an inclusive and diverse workplace. We value diversity in both background and experience, and even if you don’t meet all of the requirements outlined in the job description, we still encourage you to apply. We review all applications received. As part of our commitment to creating an accessible environment, we want to ensure that everyone has an equal opportunity to participate in the interview process. If you require any reasonable accommodations, please let us know, and we will do our best to make the necessary arrangements.
Appointment to this role is subject to the candidate's eligibility to work in Ireland.
Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to us by recruitment agencies will not be accepted for this role.
Davy Group is a member of the Bank of Ireland Group.