Business Analyst

This role is for one of the Weekday's clients

Min Experience: 6 years

Location: Mumbai

JobType: full-time

The Business Analyst will work closely with business, sales, customer service, and engineering teams to translate business needs into clear, actionable techno-functional requirements. This role combines business analysis with project coordination responsibilities, ensuring timely delivery of high-quality business applications and reports in a fintech environment.

Requirements

Key Responsibilities

• Collaborate with business, sales, and customer service teams to gather, analyze, and validate business requirements and ensure alignment with product and project goals.
• Develop detailed and accurate techno-functional specifications for business applications built on HTML, PHP, Salesforce, and SQL Server.
• Document Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, user guides, and detailed test cases.
• Design and generate MIS reports and dashboards using Salesforce, SQL Server, and Power BI.
• Perform functional and technical testing of business applications, including database validations, SQL queries, REST APIs, and system integrations.
• Work closely with engineering teams to support solution design, clarify requirements, and ensure timely implementation.
• Collaborate with cross-functional teams to develop project plans, timelines, and delivery schedules, and communicate project status and enhancements to stakeholders.
• Manage and execute projects using Agile/Scrum methodologies, leveraging tools such as JIRA for sprint planning, tracking, and delivery.
• Handle production issues and user queries, track defects and enhancements, and ensure timely resolution through closure.
• Support continuous improvement by identifying process gaps and recommending system or workflow enhancements.

Domain Expertise

• Strong hands-on experience in Loan Origination Systems (LOS) and Loan Management Systems (LMS).
• Solid understanding of fintech processes and financial domain workflows.

Qualifications

• Bachelor’s degree in Engineering, Chartered Accountant (CA), MBA, or equivalent qualification with finance/fintech domain exposure.
• Consistently strong academic background from a recognised institution.
• Excellent written and verbal communication skills.
• Agile/Scrum certification is preferred.

Skills

• Business Analysis & Requirement Gathering
• Techno-Functional Documentation (BRD, FRD)
• Salesforce
• SQL / SQL Server
• MIS & Dashboard Reporting
• Project Management (Agile / Scrum, JIRA)
• REST APIs & Integrations
• LOS / LMS Domain Knowledge