Business Development Executive

Reports to: Director of Business Development

Location: London based, onsite in Hammersmith

Languages: English fluent & one other language; additional languages (Arabic, French, Korean, Japanese) highly desirable

Department: Sales & Marketing

Start Date: As soon as possible

Contract: Permanent Full-Time

For over 25 years, LCT International has delivered tangible improvements to organisations by enabling their leaders, managers, and professionals to reach their full potential through transformational learning experiences. We focus on improving our delegates' management and leadership skills to make them more effective. Our programmes are offered face to face anywhere in the world, online in virtual classrooms, and in blended learning formats. LCT International programmes combine senior-level practical experience with academic thinking, and our expert training consultants from a wide range of disciplines help to ensure that our clients and delegates acquire highly relevant knowledge and skills that they are able to implement immediately in their roles.

We are looking for a dynamic, energetic, and target-driven Business Development Executive to support delegate recruitment to LCT International’s executive education programmes, both in-classroom and online. This role offers an excellent opportunity for someone early in their career to gain international sales experience, work closely with a supportive team, and develop business development skills.

Key responsibilities will be to generate revenue from new and existing business relationships and source further business development opportunities through networking and marketing. The role will suit someone who is highly motivated, organised, and interested in international and cross-cultural opportunities.

This role will focus on handling and converting inbound leads, ensuring timely follow-up and strong conversion rates.

-University education and at least 2 years of sales/business development experience

-Fluency in English (C2 level); additional languages (Arabic, French, Korean, Japanese) highly desirable

-Excellent communication, interpersonal, negotiation, and presentation skills

-Ambitious, entrepreneurial, proactive, and hands-on

-Strong organisational and planning abilities; able to manage multiple priorities

-Experience working in an office environment is necessary

-Willingness to travel internationally as required

-Familiarity with CRM software and Microsoft Office (Word, Excel, PowerPoint) is desirable

Support, maintain, and develop sales process documentation (e.g., spreadsheets or CRM), paying attention to detail and accuracy

Research and identify new business opportunities - including new clients, growth areas, trends, partnerships, products, and services - or new ways of expanding existing markets

Work closely with the marketing team to maximise results from new clients, new courses, and new business opportunities

Generate leads through networking, word of mouth, marketing knowledge, market research, LinkedIn, drop-ins, and cold call prospective clients

Meet with clients over the phone to build relationships, gain client information, and complete bookings

Keep abreast of trends across international markets, anticipating events that will impact sales potential

Convert opportunities from new leads to bookings made, including responding to all enquiries within 24 hours and providing an outstanding level of customer service

Promote LCT International on an ongoing basis to generate new leads in all relevant markets; explore word-of-mouth opportunities and maximise these with the marketing team

Identify and pursue new business opportunities, including new markets and industry segments; understand the needs of current clients and feedback information to operations and academics to develop new courses

Evaluate sales and marketing activities and work within budgetary requirements; fully contribute marketing information to influence decision-making

Career Growth and Development: access to continuous learning opportunities and mentorship to help you advance in your career and unlock your potential

Collaborative and Inclusive Culture: work with a diverse, passionate team in an environment that encourages creativity, innovation, and open communication

Work-Life Balance: we understand the importance of maintaining a healthy balance between work and life. We offer flexible hours, remote work options, and paid time off to support your personal well-being

Competitive Compensation and Benefits: receive a competitive salary, along with a benefits package that includes pension, commission/bonus, and 28 days annual leave

Achievement of market targets, bookings, and completed bookings

Number of successfully onboarded new clients that send delegates

Maintenance of high level of service to all stakeholders, YoY client retention rate

Conversion rates from application to enrolment for delegates coming from all channels

This description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.