Business Development Representative - North America (Canada)

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. 

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about

What we need:

As a Business Development Representative for ValGenesis, you will serve as the first strategic point of engagement with prospective customers. Your mission is to thoughtfully engage prospects through phone, email, and other channels to understand their needs, deliver relevant insights on how ValGenesis solutions can support their organization, and guide them through an early-stage evaluation journey.

This role goes beyond high-volume outreach. You will be responsible for nurturing relationships over time, rigorously qualifying opportunities, and developing a deep understanding of each prospect’s priorities and readiness. Through consistent, value-driven engagement, you will cultivate well-qualified, sales-ready opportunities and build a high-quality pipeline before transitioning prospects to the sales team.

2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role.

Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives
(ie: helping to digitize and streamline efforts).

Previous experience working in the Life Science industry desirable.

Comfort with a blended base-plus-commission salary and desire to hit targets.

Excellent verbal and written communication skills

Operate proactively and is a self-starter

Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities

 Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.​

We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.

We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.

We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.​

Our hybrid schedule is 3 days per week, within a reasonable commuting distance to our Toronto office. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. 

ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.