Business Operations Manager

About TRULEO

TRULEO is an Agentic AI platform trusted by over 1,100 agencies. Designed to support patrol, investigations, and command staff, TRULEO automates key workflows, including report writing and generating department intelligence, and helps solve more cases with AI-powered witness interviews and case summarizations.

Why Join Us

We're on a mission to safeguard community trust in law enforcement by developing technology that honors the people behind the badge. TRULEO is a well-funded, early-stage startup with world-class technology, a collaborative culture, and a deeply meaningful mission.

This role offers the opportunity to be the operational and financial backbone of TRULEO, ensuring smooth daily operations while maintaining financial accuracy and control. You'll handle core financial functions like payroll, bookkeeping, and financial reporting, while also managing employee onboarding, office operations, and company-wide systems. You'll be joining a fast-moving environment where financial rigor, organization, and proactive problem-solving matter — and where your impact will be felt across every department.

This is a full-time, on-site role based in Greenville, SC.

About the Role

We are seeking a Business Operations Manager to own the day-to-day administrative, people, and financial operations that keep TRULEO running smoothly. This person will handle accounting, payroll, financial reporting, and expense tracking, while also managing employee onboarding, office operations, and company-wide systems. You'll be the go-to person for both operational and financial questions, ensuring accuracy, compliance, and efficiency across the board.

The ideal candidate is a highly organized self-starter with solid accounting and finance fundamentals who is equally comfortable with financial operations and people/administrative tasks — someone who takes ownership, anticipates needs, and finds creative solutions to operational and financial challenges.

Responsibilities

Financial Operations & Accounting

• Manage day-to-day accounting operations, including accounts payable and accounts receivable
• Process bi-weekly or monthly payroll accurately and on time
• Maintain the general ledger and perform monthly bank and credit card reconciliations
• Prepare monthly financial statements and reports for leadership
• Track expenses, manage cash flow, and monitor budget vs. actuals
• Handle payroll tax compliance and coordinate with external tax advisors as needed
• Manage year-end close and support annual tax filings and audits
• Track and reconcile software subscriptions and recurring expenses
• Process expense reimbursements and maintain organized financial records
• Implement and maintain basic internal controls and accounting processes

Client & Vendor Financial Administration

• Manage invoicing for agencies and clients, ensuring timely and accurate billing
• Track accounts receivable and follow up on outstanding invoices
• Process vendor invoices and manage vendor payments
• Organize and maintain contracts, invoices, and financial agreements in shared drives
• Coordinate invoice and contract renewals
• Maintain organized vendor and client financial documentation

Office Administration & Operations

• Manage daily office operations, ensuring a productive environment
• Oversee vendor relationships, office supplies, equipment, and facility needs
• Coordinate company events, team meetings, and all-hands gatherings
• Serve as the primary point of contact for operational and administrative questions

People Operations & Employee Experience

• Build and refine the employee onboarding experience from offer acceptance
• Coordinate new hire documentation, equipment setup, and system access
• Create onboarding checklists and welcome materials for new team members
• Maintain accurate employee records, personnel files, and the company org chart
• Track PTO requests and coordinate benefits administration
• Manage HR compliance documentation and record-keeping

Recruiting & Hiring Support

• Write compelling job descriptions for open positions
• Manage job postings across multiple platforms
• Track applicants and coordinate interview scheduling
• Support candidate communications and interview logistics
• Coordinate offer letters and new hire paperwork

Systems & Process Management

• Build and maintain company-wide systems for goal tracking and deliverable management
• Create and document repeatable processes for key operational and financial workflows
• Establish agendas and cadences for recurring team meetings
• Lead Q1-Q4 analyses, tracking progress against company objectives
• Ensure every meeting has clear objectives, owners, and documented outcomes

Compliance & Legal Support

• Support procurement processes and vendor contracting
• Assist with legal documentation and compliance
• Track important financial and operational deadlines and renewal dates

Who You Are

• 4+ years of experience in accounting, finance, operations, or business administration
• Strong accounting fundamentals with experience in bookkeeping, general ledger, AP/AR, and financial reconciliations
• Experience with payroll processing, basic financial reporting, and month-end close
• Strong Excel skills for financial tracking and reporting
• Experience with HR processes, employee onboarding, and compliance documentation
• Strong project management skills with the ability to juggle multiple priorities
• Exceptional organizational skills and meticulous attention to detail
• Natural problem-solver who takes initiative and ownership
• Professional, personable communicator who can work effectively with all levels of the organization
• Adaptable and comfortable in a fast-paced, evolving startup environment
• Bachelor's degree in accounting, finance, business administration, or related field preferred
• CPA not required, but accounting coursework or bookkeeping certification is a plus
• Based in Greenville, SC

Compensation

• Base salary + Equity
• Benefits: Health, dental, and vision insurance; 401(k); PTO

The Opportunity

This is a high-impact role for someone who wants to be essential to a growing startup's success. You'll touch every part of the organization, handling the financial operations that keep the company running while building the operational infrastructure that enables TRULEO to scale efficiently. As we grow, this role offers significant potential for expansion into broader finance or operations leadership, with the opportunity to build and lead a team as the company scales.