This position is responsible for producing, coordinating, expediting and delivering all catering orders while delivering on the brand promise of delicious food, engaging service and energizing environment. This individual will further assist in building catering sales as well as supporting the café operations.
Responsibilities:
Oversee the day-to-day catering operations.
Recruit, hire and train a high performing team
Personally handles large orders, specific requests, and special orders.
Ensures that all catering orders are executed with 100% accurately and quality of product and presentation.
Directs prep stations, build to’s, and LMO’s based on the delivery schedule and volume.
Assist in building catering sales and motivating team members to promote catering
Sets the example of operations excellence in daily execution.
Demonstrates a commitment to the key team values with focus on: teamwork, guest first! and good community citizens.
Take ownership of the guest relationship and delivery experience; ensuring that their catering experience with ABP exceeds expectation.
Seeks and receives customer feedback.
Committed to constant improvement.
Maintains a clean and organized work station ensuring health and safety regulations are strictly observed
Follow-up on every potential lead and inquiries to secure new catering business
Demonstrate and present catering services to potential guests to build sales
Be proficient in ABP catering menus and services.
Be knowledgeable about the local competition and be able to speak to what ABP’s attributes are in comparison.
Maintain new catering relationships. (done through face-to-face meetings, phone calls, and emails)
Attend or conference in to scheduled sales meetings
Ensure invoices are posted accurately at the end of each day and preparations are made for the next business day.
Communicate and interact with the Director of Catering Marketing, Director of Catering Operations and local management team regularly to report progress, developments, and opportunities.
Work with local management team to promote the overall ABP brand to aid the region in achieving positive sales and profit trends.
1-2 years of catering sales experience.
1-2 years operations experience.
Computer skills.
Customer service oriented.
Self-motivated and able to work in a fast paced environment.
Must have a current driver’s license and a clean driving record
Working at ABP:
5 day work weeks
7 week structured training program
Career growth opportunities
Competitive salary, weekly pay
Quarterly bonuses
Benefits:
Medical insurance/Dental insurance/Vision insurance
Pet insurance Employee Referral Programs
Vacation Time
401K Workplace banking and much, much more!