Chief of Staff / Operations

ScaleMath is hiring a Chief of Staff to work directly with the founder and help drive high-leverage initiatives across the business.

This is not a traditional Chief of Staff role.

You’ll be involved in content and editorial work, but you’ll also jump into partnerships, sales support, client calls, messaging, positioning, internal projects, and whatever else the business needs. The common thread is: you’re a high-judgment operator who can own work end-to-end and ship high-quality outcomes.

This role exists because our current internal “right hand” is becoming a bottleneck. We need someone with the same level of written English ability and attention to detail to share the load and help ScaleMath move faster without lowering standards.

What we’re looking for

We’re looking for someone who fits the following criteria:

• Strategic + hands-on – able to set direction and execute, owning initiatives end-to-end with real accountability

• Exceptional attention to detail – holds a high precision bar and catches issues others miss

• Elite written communicator – writes clearly, confidently, and with strong structure and flow

• High-level copywriter / “sentence designer” – strong at line-level writing: clarity, rhythm, persuasion, and restraint

• Quality bar setter – elevates the standard for what “good” looks like across content and messaging

• Strong editorial judgment – knows what to cut, what to keep, what to emphasize, and what will confuse the reader

• Execution-first mindset – reliably ships finished work, not just drafts, outlines, or ideas

• Brand voice steward – maintains consistency of tone, positioning, and messaging across channels

• Trusted internal reviewer – improves others’ work through thoughtful critique, rewrites, and refinement

What you’ll do

This role will evolve over time, but you can expect to work across areas like:

• Writing and editing high-quality content (including founder-led content)

• Improving messaging, positioning, and narrative clarity across the business

• Reviewing and polishing important documents, emails, and customer-facing assets

• Supporting partnerships: outreach, coordination, follow-ups, and deal flow

• Joining client and partner calls where strong communication matters

• Supporting sales efforts with copy, decks, follow-ups, and materials

• Owning internal initiatives end-to-end (research, execution, and delivery)

• Acting as a force multiplier for the founder and the team

What success looks like

• Work that used to bottleneck now ships consistently, without quality dropping

• Our content, messaging, and outbound feels sharper, clearer, and more “ScaleMath”

• Initiatives move forward because you proactively push them forward

• The founder’s time is protected — and the business moves faster

Who this is perfect for

This role is ideal if you’re someone who:

• Loves writing, editing, and high-quality communication

• Also enjoys business problem-solving and cross-functional execution

• Wants real ownership, not narrow job lanes

• Can switch between “craft” work and “operator” work without losing quality

Location

UK is preferred, but we’re open to hiring globally for the right person.

How to apply

Send us:

• A short note on why this role fits you

• 2–3 examples of your best writing (published or private is fine)

• Anything that shows how you operate (projects, initiatives you owned, etc.)