Chief People Officer
Position Overview
The Chief People Officer (CPO) is a strategic and operational leader responsible for building and scaling a best-in-class people organization to support the company’s growth across its property management platform. This role oversees all aspects of human resources, talent acquisition, and organizational development.
The CPO will serve as a key strategic partner to the Chief Operating Officer, ensuring the organization has the talent, structure, and workforce planning necessary to support operational excellence across properties and portfolio companies.
The ideal candidate brings 15+ years of experience within property management or real estate operating environments, with a deep understanding of both HR leadership and recruiting functions. This individual must be comfortable operating in a fast-growing environment while building scalable infrastructure typically found in larger corporate organizations.
Requirements
Executive Leadership & Strategy
- Serve as a member of the executive leadership team and strategic advisor to senior leadership.
- Partner closely with the COO to align people strategy with operational priorities, property performance, and growth initiatives.
- Develop and execute a comprehensive people strategy that supports company expansion and operational excellence.
- Provide leadership on organizational design, workforce planning, and leadership development.
Talent Acquisition & Recruiting
- Build and lead a centralized recruiting function to support corporate and property-level hiring needs.
- Develop scalable recruiting processes, systems, and reporting.
- Partner with operations leadership on workforce planning and headcount forecasting across properties.
- Oversee internal recruiting teams, external partners, and offshore recruiting resources.
- Improve hiring quality, time-to-fill, and recruiting efficiency across the organization.
Human Resources Leadership
- Oversee all HR functions including:
- Employee relations
- Performance management
- Compensation and benefits
- Compliance and risk management
- HR operations and systems
- Ensure consistent HR policies and practices across corporate and property operations.
- Serve as a trusted advisor to leadership on complex employee matters and organizational changes.
Training, Development & Organizational Growth
- Develop and oversee training and leadership development programs across the organization.
- Partner with operations leadership to build training programs that support property performance, operational consistency, and leadership development.
- Establish onboarding and professional development frameworks for property management teams.
- Support succession planning and career development initiatives.
HR Infrastructure & Vendor Management
- Manage the company’s Professional Employer Organization (PEO) relationship.
- Oversee HR systems, policies, and compliance frameworks.
- Manage offshore HR or recruiting support teams where appropriate.
- Evaluate and implement HR technologies and tools to support scalability.
Qualifications
Required Experience
- 15+ years of progressive HR leadership experience, preferably within property management, real estate, or multi-site service organizations.
- Deep experience leading both HR and talent acquisition functions.
- Experience building or scaling centralized recruiting organizations.
- Experience supporting multi-property or distributed workforces.
- Experience working with or managing a PEO environment.
- Experience managing offshore teams or distributed HR/recruiting resources.
Preferred Credentials
- SPHR, SHRM-SCP, or equivalent HR certification preferred
- Bachelor’s degree required; advanced degree preferred.
Leadership Profile
- Entrepreneurial mindset with the ability to build and scale HR infrastructure from the ground up.
- Strong operational orientation with the ability to partner closely with operations leadership.
- Experience balancing entrepreneurial growth with corporate discipline and governance.
- Strategic thinker with strong execution capabilities.
- Collaborative executive capable of influencing across a multi-site organization.
What Success Looks Like
- A scalable centralized recruiting function supporting portfolio growth.
- A workforce planning model aligned with operational needs across properties.
- Effective training and development programs that improve manager capability and operational performance.
- Strong HR infrastructure that supports both rapid growth and compliance across a distributed workforce.
Benefits
- Base salary + Competitive Bonus, commensurate with experience.
- Full health, dental, and vision benefits.
- Generous PTO and paid holidays.
- Opportunity to be part of a high-performance, entrepreneurial team with significant upward mobility.