Client Care Coordinator - Cal AIM
Client Care Coordinator Benefits
- Compensation: $24 - $29/hr (Negotiable)
- Type: Full-Time
- Location: ON-SITE
- Schedule: Monday - Friday, 8am–5pm, Sun–Thurs, or Tues–Sat
- On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends
- Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
- Generous PTO Plan (15 Days) and encouragement to USE IT!
- 6 holidays
- 5 sick days
- Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
- Open Doors, Open Minds: Transparent leadership that listens and values your voice.
- Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
- An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).
About Us:
Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.
The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.
Client Care Coordinator Requirements:
EDUCATION AND EXPERIENCE
- High school diploma or equivalent
- 1–2 years experience in home care, healthcare coordination, or client services
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with AlayaCare, CalAIM, or Regional Center programs preferred
Essential Functions:
- Serve as a primary point of contact for scheduling clients and families
- Support client care continuity following start of care
- Ensure accurate collection and entry of client information in AlayaCare
- Coordinate caregiver placement, scheduling, and coverage needs
- Monitor ongoing client satisfaction and address service issues
- Maintain accurate documentation, authorizations, and compliance requirements
- Collaborate with Intake, Scheduling, Billing, and Operations teams
Additional Information
All your information will be kept confidential according to EEO guidelines.