Client Desktop Support Executive (Available for immediate opportunities)
Your role is only the beginning
At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.
As a Client Desktop Support Executive, the broad area of your job responsibilities will cover the following domain:
Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
Involve in client platform implementation/upgrade project.
The ideal candidate should possess:
Good communication and interpersonal skills
Good working attitude and willingness to learn
Keen interest in working in a technology industry
Desktop troubleshooting skills has an added advantage
Familiarity with the use of iOS and Android devices
Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage
Candidates from technical and non-technical fields are welcome to apply.
[For Nitec/Higher Nitec graduates in an IT-related courses]
Our Ignite Work-Study Diploma Programme will enable you to kickstart your career and gain valuable hands-on experience, while attaining a nationally recognised Diploma.
Explore exciting career opportunities with NCS and kick-start your journey towards success. Visit our website at ncs.co/opportunities and check out our LinkedIn Career site to discover how you can be part of the extraordinary today. Join our team and experience #ncslife today!
We treat all applications with the utmost confidentiality. While we appreciate the interest in this role, only shortlisted candidates will be contacted given the high volume of applicants.
Qualifications
- Candidates from technical and non-technical fields are welcome to apply.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.