Client Partner
Who we are:
First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.
About the role
The Client Partner is a senior, client-facing role responsible for systematizing Kicksaw’s sales engine through trusted Salesforce relationships and high-quality deal execution. Reporting into VP, Sales and working in close partnership with Delivery, this role owns strategic accounts from first conversation through close and into delivery readiness. Client Partners are accountable not just for revenue, but for deal timing, deal quality, Salesforce trust, and clean handoffs. You will act as a trusted partner to Salesforce AEs and RVPs, a credible advisor to client executives, and an internal owner ensuring Sales and Delivery are aligned at every stage of the deal lifecycle.
Culture & Values at Kicksaw
We live by five values that guide everything we do:
- Care Deeply
- Win Together
- Own the Outcome
- Raise the Bar
- Be The Spark
As a Client Partner, you embody these values through disciplined execution, high-integrity decision-making, and ownership from first interaction through close.
Key Responsibilities
Channel Development & Salesforce Partnership
Client Partners are responsible for earning and maintaining trust with Salesforce AEs through consistent, reliable execution.
- Build and sustain strong working relationships with Salesforce AEs, SEs, RVPs, and regional leadership
- Always know who owns the account and who the active AE is
- Ensure Kicksaw activity is visible, valuable, and well-documented in Salesforce
- Maintain clean, accurate contacts and account data to avoid friction or misalignment
- Proactively understand AE priorities, territory strategy, and account goals
- Position Kicksaw as a disciplined, prepared, and additive extension of the Salesforce field
- Maintain continuity and trust through Salesforce AE or leadership changes
Selling & Co-Selling Capabilities
Client Partners ensure Kicksaw enters deals early, correctly, and with purpose.
- Get Kicksaw into the right deals at the right time through early engagement and proper registration
- Ensure opportunity stages reflect reality, not optimism
- Clearly define roles and responsibilities in co-sell motions
- Share proposals with Salesforce AEs prior to sharing with customers
- Balance consultative selling with disciplined deal progression and closing rigor
- Communicate clearly and follow through consistently so Salesforce sees progress, not chaos
Discovery, Scoping & Deal Shaping
Once engaged, Client Partners are expected to materially improve deal outcomes.
- Lead structured discovery to clarify business goals, constraints, risks, and success criteria
- Ensure the use case is specific, outcome-driven, and clearly articulated
- Identify what is blocking the deal and who must be convinced
- Track objections and decision criteria deliberately, not reactively
- Partner with Delivery to shape realistic scopes, assumptions, and phased plans
- Push back when necessary to ensure the right deal is sold, not just any deal
- Own deal quality by ensuring what is sold is deliverable, valuable, and aligned with client outcomes
Technical Credibility & Salesforce Expertise
Client Partners bring enough technical credibility to lead and shape conversations.
- Demonstrate strong conceptual understanding of Salesforce platforms
- Confidently discuss flows, reporting, dashboards, integrations, and data models
- Navigate technical discussions with architects and engineers without losing executive alignment
- Use technical judgment to de-risk buying decisions and guide solution direction
- Partner closely with Solution Architects and Delivery Leads to align vision with execution
Domain Expertise
Client Partners apply domain insight to strengthen credibility and decision-making.
- Understand complex enterprise environments with multiple stakeholders and operating models
- Articulate common challenges such as data fragmentation, regulatory constraints, scalability, and customer experience complexity
- Translate Salesforce capabilities into clear business value for executive audiences
- Apply pattern recognition across clients and industries to shape smarter engagement strategies
Relationship Ownership & Handoff
Client Partners own the deal through close and into delivery readiness.
- Own executive relationships and deal strategy throughout the sales and pre-delivery phases
- Develop clear close plans with owners, dates, and next steps
- Partner closely with Account Managers to ensure clean, well-documented handoffs
- Ensure continuity of context, expectations, and success criteria across Sales, Delivery, and Account Management
- Capture wins and losses to drive continuous improvement
What You’ll Bring
- 8+ years of experience in consulting, enterprise sales, or client partnership roles.
- Proven success co-selling with Salesforce in complex, multi-stakeholder environments.
- Strong discovery, storytelling, and executive communication skills.
- Solid Salesforce platform knowledge with the ability to speak credibly to technical and business audiences.
- Experience in healthcare or life sciences strongly preferred.
- Demonstrated ability to navigate ambiguity, influence without authority, and align cross-functional teams.
- Comfort balancing revenue accountability with long-term relationship building.
Why Join Kicksaw?
- Fully remote work with flexibility and autonomy.
- Unlimited PTO built on trust and accountability.
- Learning & development support for continuous growth.
- A collaborative, values-driven culture with real ownership.
Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.