Client Servicing Executive
Job Description :
- Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC)
- Collecting regular feedback from clients and sharing the insights for development
- Handling Queries of Clients and fixing issues through proper co-ordination
- Responsible for revenue generation/ payment collection from the existing customers
- Co-ordinate with the Existing clients to cross sell new service
- Attending client meetings with the Account Manager to fix issues
- Coordinating the execution of the various elements of the project
- Identifying account growth opportunities and directing these to the Sales team
- Responsible for all aspects of project closure including producing project reports
Job Requirement :
- 1+ years of exp. into SEO execution or client servicing or into online/digital marketing
- College Degree Preferred
- Good working knowledge of the business, particularly in Project Management/Client Services activities
- Experience with managing a client account
- Experience in managing projects across multiple geographies
- Ability to consultatively engage with customers and to quickly make complex decisions
- Broad understanding / working knowledge across a broad range of service lines
Qualifications
Graduation
Additional Information
Strong communication skills is a must, Training will be given for using different Business Development tools.