Clinical Lead
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop is looking for a Nurse Practitioner Team Lead to join our team. In this role, you will be responsible for working with and managing our talented and growing group of providers (largely 1099) to ensure safe and effective care via telehealth across a variety of clients and conditions.
The role will be split between clinical and administrative duties. Responsibilities will include providing direct patient care via both asynchronous and synchronous consults in states of active licensure and collaboration. The Nurse Practitioner Team Lead will also work with and manage our talented and growing group of nurse practitioners (NPs) to ensure safe and effective care via telehealth across a variety of clients and conditions.
What You'll Do
Work alongside other members of the clinical and operations leadership teams to ensure the delivery of safe, effective, and compassionate care via telemedicine to patients across the country for a wide variety of conditions.
Manage and lead a team of nurse practitioners (NPs) in an environment of rapid growth.
Establish recurring 1:1s with nurse practitioners (NPs) as needed.
Participate in recruitment, onboarding, and quality initiatives for the above teams.
Work alongside clinical and operations leadership to maintain quality, productivity, and performance improvement to promote practice growth and development.
Be willing and able to engage in direct virtual patient care (both asynchronous and synchronous) across a variety of service lines.
Identify areas of process improvements and inefficiencies.
Client engagement as necessary.
Ability to effectively communicate expectations, motivate individuals, foster collaboration between departments, and demonstrate a proven ability to provide positive leadership that supports teamwork.
Other duties as assigned.
Who You Are
Licensed and board-certified nurse practitioner (NP) degree required.
2+ years experience managing nurse practitioners (NPs) or other healthcare professionals at a similar level in a US health system within the past 3 years or recent relevant experience required.
Prior experience in virtual care required.
Prior experience in clinical operations (or working closely with operations teams) preferred.
Availability to work extended hours and certain weekends.
Active unrestricted medical license in at least 20 states within the United States is preferred.
Prior experience leading clinical teams, preferably with educational experience.
Computer proficient with Google Suite, Zoom, Zoho, Notion, Slack and other similar platforms.
Able to quickly adapt to new technologies, such as software and operating systems.
Excellent verbal and written communication skills.
Ability to work cross-functionally across multiple teams and stakeholders.
Team player.
Able to quickly pivot as needed in a rapidly growing startup environment.
Passionate about motivating and growing a successful team.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.