At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabs contributes to cutting-edge research and real-world innovation.
Whether you're early in your career or bringing years of experience, you’ll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.
The Cloud Support Specialist is responsible for the support and maintenance of IT cloud services and its delivery to end users. This role will help maintain cloud services, communication, collaborations, and applications services. This role will support the global cloud services needs and work closely with System, Network, and Security Operation teams to deploy, maintain, and troubleshoot the services. The Cloud Support Specialist will also work with other technology teams to understand and support integration, compliance, and service levels. Cloud Services includes, but not limited to, all communications, collaboration and shared service provided by Microsoft and other third-party solution providers.
Although the location of the position is based out of Newton, NJ, Sterling, VA or Jessup, MD, from time to time it may be required to undertake duties at other Thorlabs locations.
Essential Job Functions include the following, but are not limited to:
In addition to the essential functions and duties listed above, all positions are also responsible for:
The Company retains the right to change or assign other duties to this position.
Physical Activities: The employee is occasionally required to stoop, kneel, crouch, climb or crawl. The employee must frequently lift and move up to 10 lbs. and occasionally up to a 50 lb. two-man lift.
Requirements
Experience:
Education:
Specialized Knowledge and Skills:
Other: • Occasional travel required supporting corporate offices. Occasional weekend maintenance.
Pay range for this position is $75,000 - $94,000 depending on experience
Thorlabs values its diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law
Benefits
Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..