Communications & Engagement Specialist - Employee Benefits
Essential Job Responsibilities include but are not limited to:
- Supports and demonstrates IMA’s core values
- Values and understands the importance of diversity, equity, and inclusion among all IMA associates
- Acts as an innovative, proactive partner to the Communications & Engagement Practice Lead, to elevate and scale IMA’s communication and engagement capabilities across all regions.
Employee Communications & Engagement Strategy Development:
- Research and identify emerging trends, technologies, and best practices in communications, employee experience, and engagement.
- Contribute to the design and delivery of scalable, innovative communication strategies that enhance employee understanding and connection to benefits.
- Assist developing planning templates, toolkits, and resources that empower consulting teams to deliver consistent, high-quality client experiences.
- Proactively suggest enhancements and pilot new engagement approaches across
Communications & Marketing Projects
- Assist with development and maintenance of a centralized benefits communication and marketing content library.
- Assist in creating and refreshing prospecting materials and client-facing collateral aligned with IMA’s brand and strategy.
- Collaborate with third-party design partners and internal marketing teams to ensure quality, clarity, and innovation in all communications deliverables
Employee Experience Vendor Management:
- Support the evaluation and selection of Employee Experience vendors and technology solutions.
- Assist in assessing vendor performance, usability, and alignment with IMA’s engagement goals.
- Recommend new tools or enhancements to improve client outcomes and efficiency.
Voice of the Employee (VOE):
- Serve as a day-to-day contact for the Voice of the Employee platform. Assisting with survey builds, dashboards, client interactions, and issue resolution.
- Interfaces with users and troubleshoots technological issues as they arise.
- Partner with the Practice Lead to design data-driven survey strategies and impactful reporting visuals.
- Collaborate with internal analytics teams to transform data into actionable insights and storytelling.
- Gather and integrate feedback from clients and service teams to enhance the VOE platform and its impact.
- Produce utilization reports and assist with internal education to scale adoption and best practices across IMA.
Required Experience and Skills: include but are not limited to:
- Prefer college graduate, 4-year degree or equivalent experience
- 2+ years of Employee Benefits experience, preferably with a broker
- At least 3 years of experience collaborating with a team to complete projects/tasks on time and accurately
- Strong level of comfort with learning and utilizing computer software programs such as Alchemer and Microsoft PowerBI
- Moderate travel required
- Proficient skills with MS Office products required (specifically Teams, PowerPoint, Outlook, and Excel)
- Ability to think strategically & creatively and work with others to provide valuable deliverables
- Oral and written communication and interpersonal skills, as well as strong attention to detail
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Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We’ve built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
- 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
- 2023 Inc. Magazine’s Best Workplaces
- 2023 Denver Business Journal’s Best Places to Work
- 2022-2023 Connecticut Top Work Places
- 2021-2023 Inc. 5000’s List of Fastest Growing Companies
- 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
- 2022-2023 Kansas City Business Journal’s Best Places to Work
- 2021-2023 Charlotte Business Journal’s Best Places to Work
- 2021-2023 Los Angeles Business Journal’s Best Places to Work
- 2021-2023 The Salt Lake City Tribune Top Work Places
- 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces
- 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category
- 2021 Dallas Business Journal’s Best Places to Work
- 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.