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The Corporate Card Administrator role at Protective is an on-site position located in Birmingham, AL.

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Corporate Card Administrator

ProtectiveBirmingham, AL2d ago

SAP

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective Life is seeking a detail‑driven and service‑oriented Corporate Card Administrator to support the daily operations of our corporate credit card program. This role manages day‑to‑day card administration, provides direct support to more than 1,300 cardholders, ensures policy compliance, and performs key financial reconciliations. The position offers a blend of customer support, data analysis, and accounting responsibilities, along with opportunities to collaborate with finance leadership during reporting cycles and audits.

This is an excellent role for early‑career accounting or finance professionals who enjoy problem‑solving, working with financial systems, and ensuring smooth and compliant operations across a large employee population.

Key Responsibilities

Manage the daily administration of Protective’s corporate credit card program, including card issuance, cancellations, account maintenance, and updates.

Provide timely support to cardholders by answering questions, resolving issues, and guiding them through policies and processes.

Perform monthly reconciliations for card programs and associated general ledger accounts with a high degree of accuracy.

Monitor transactions for compliance, potential misuse, and fraud; escalate issues as appropriate.

Assist with updates to corporate card policies and procedures, including annual reviews for compliance.

Prepare monthly and quarterly reporting on usage, exceptions, trends, and key program metrics.

Support internal and external audits by gathering documentation, explaining processes, and ensuring adherence to established controls.

Navigate multiple financial systems, expense platforms, and banking portals to maintain accurate records and support program operations.

Skills, Abilities, and Knowledge Required:

Strong attention to detail with the ability to identify discrepancies and maintain accurate financial records.

Effective communication skills for interacting with employees at all levels.

Ability to balance cardholder support with policy enforcement.

Developing analytical and problem‑solving skills.

Strong organizational skills with the ability to manage recurring deadlines.

Comfort working in multiple systems and portals simultaneously.

Proficiency in Microsoft Excel, including filters, pivot tables, and lookup formulas (VLOOKUP/XLOOKUP).

Experience with financial/expense systems; familiarity with Concur or SAP is a plus.

Corporate card administration experience is preferred but not required.

Minimum Qualifications:

Bachelor’s degree in Accounting, Finance, or a related discipline.

One to two years of experience in accounting or finance.

Experience performing financial reconciliations.

Experience working with expense management systems (EMS) and enterprise resource planning (ERP) systems.

#LI-AP1

The internal title for this position is Analyst, General Accounting.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

Corporate Card Administrator

Key Responsibilities

Skills, Abilities, and Knowledge Required:

Minimum Qualifications:

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