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The Senior Operational Compliance Auditor role at Protective is an on-site position located in Birmingham, AL.

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Senior Operational Compliance Auditor

ProtectiveBirmingham, AL2d ago

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective Life is seeking an experienced, highly motivated auditor to join our Operational Compliance Internal Auditteam. In this role, you will lead and execute complex operational audit engagements that evaluate the effectiveness of internal controls, risk management practices, and compliance with company policies, procedures, and relevant regulations.

The position operates with a high degree of independence while partnering closely with business leaders and cross‑functional teams across the organization. This position plays a critical role in driving continuous improvement, strengthening internal controls, and supporting Protective Life’s commitment to operational excellence.

Key Responsibilities

Lead end‑to‑end operational audit engagements, including planning, risk assessment, defining audit scope, developing audit programs, executing testing, and documenting results.

Identify and assess internal control deficiencies, operational risks, and process gaps; develop practical, actionable recommendations to improve efficiency, reduce risk, and support cost‑savings initiatives.

Prepare clear and concise audit reports that communicate findings, root causes, risk implications, and recommendations to management.

Monitor management action plans and verify that corrective actions are implemented effectively and on time.

Stay current on industry trends, emerging risks, and regulatory developments to ensure audit approaches remain relevant and future‑focused.

Partner with business leaders and cross‑functional stakeholders to promote strong internal controls and compliance with policies, procedures, and regulatory requirements.

Ensure compliance with Institute of Internal Auditors (IIA) professional standards and Protective’s audit methodology, supporting overall quality assurance efforts.

Skills, Abilities & Knowledge Required

Strong organizational skills with a focus on accuracy, documentation quality, and timely delivery.

Solid understanding of auditing standards, internal control frameworks, and risk management practices.

Familiarity with operational processes within financial services or insurance environments preferred.

Working knowledge of audit tools, data analytics, and emerging technologies — including artificial intelligence or automation — used in audit or business operations.

Strong analytical and critical‑thinking skills with the ability to assess complex processes and identify meaningful insights.

Excellent written and verbal communication skills, including the ability to convey complex topics clearly to diverse audiences.

Strong interpersonal skills with the ability to build collaborative partnerships across the organization.

Ability to manage multiple priorities, work independently, and lead others in a team environment.

Qualifications

Bachelor’s degree in Accounting, Finance, or a related field required.

Minimum of 3 years of auditing experience, preferably within the insurance or financial services industry.

Professional certifications such as Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) preferred.

Proficiency in Excel and audit software; experience with data analytics tools is a plus.

#LI-AP1

The internal job title for this role is Ops Compliance Audit Analyst II.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

Senior Operational Compliance Auditor

Key Responsibilities

Skills, Abilities & Knowledge Required

Qualifications

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