Counseling Coordinator / Receptionist
At Addiction Recovery Medical Services, we are on the lookout for a friendly and dedicated Counseling Coordinator to join our team! In this vital role, you will coordinate our counseling services, ensuring that our patients receive the highest quality of care as they work towards recovery from substance use disorders. You will collaborate closely with our team of counselors and healthcare professionals to create a supportive environment where both staff and patients thrive.
Your positive attitude and organizational skills will help guide our team in delivering effective counseling services while fostering a compassionate atmosphere. If you're someone who truly cares about making a difference in the lives of others and enjoys working within a supportive team, we would love to meet you!
Responsibilities:
- Typing and filing Treatment Team and Counseling Meeting notes
- Collecting Docusign paperwork and uploading it into the EHR
- Scheduling Monthly/Bi-Monthly/Weekly counseling sessions
- Update monthly patient appointments and Docusign updates to make sure patients have been seen for their session
- Get all important paperwork signed and/or filled out from patients
- Once completed, file paperwork in the appropriate folder for uploading to EHR or the correct counselor’s mailbox.
- Prepare privilege requests for counseling staff
- Answering phones calls
- Setting up zoom calls for patients (zoom stations)
- Check voicemail frequently throughout the day
- Monitor building supplies and notify supervisor when something needs to be ordered
- Keeping waiting area, front bathroom and front desk area clean
- Locking and unlocking front doors daily
- Checking all patients in and out
- Completing daily no show calls
- Collect all billable counseling tickets daily and verify the information entered is correct.
- Checking and signing temperature/dvr logs
- Make sure all other cleaning duties are delegated evenly amongst counselors and yourself.
- Monitor cameras and address any issues that may arise.
Requirements
You’ll need people skills and communication skills, along with a friendly and courteous attitude. We're looking for someone who excels in organization and multitasking!
Most importantly, we value a heartfelt dedication to helping individuals on their recovery journey.
Benefits
We offer health, dental, vision and life insurance along with 401k plan and paid time off. Counselors receive clinical supervision with the ability to earn more than 20 hours of CEUs.