Creator & Social Media Coordinator
This is a hands-on, execution-focused role that will help scale our social media output and creator activity across multiple social media platforms. You’ll play a key part in sourcing and managing creators, coordinating influencer campaigns, and supporting the creation of short and long form content.
This is a hybrid role that is remote first, but as it is hands-on, we require someone who is able to be present when needed.
What will you be doing?
Influencer & Creator Coordination
Identify, research, and reach out to relevant influencers and UGC creators.
Support the coordination of influencer campaigns, including briefing, deliverables, timelines, and approvals.
Assist with negotiations and ensure contracts and usage rights are agreed.
Build and maintain long-term creator relationships and grow a network of talent for ongoing collaboration.
Content and UGC Support
Regularly source and coordinate authentic UGC aligned with campaign objectives.
Assist with the creation and production of short and long-form content when necessary.
Repurpose existing content into platform-native formats as required.
Support scheduling and publishing across TikTok, Instagram, YouTube, and other relevant platforms.
Stay up to date with platform trends and suggest reactive content opportunities.
Engagement & Brand Support
Manage engagement across all social platforms, nurturing our community through timely, on-brand responses to comments and messages.
Regularly monitor and respond to reviews on Trustpilot and Google, ensuring timely, professional replies and adherence to best-practice guidelines.
Track review performance, flag trends, and escalate recurring themes to the wider team.
What do you need?
2-3 years experience in social media, influencer marketing or a related field (internships included).
Experience working with influencers, creators, or supporting on creator campaigns
Strong written and verbal communication skills, with the ability to liaise confidently with creators, internal teams, and patients.
Highly organised, able to manage multiple campaigns, creators, and deadlines efficiently.
Comfortable creating social content when required, with support from our Brand & Content Executive.
Basic confidence with editing/design tools such as Canva, Photoshop, or similar.
Passionate about Instagram, Facebook, TikTok and other social media trends, with a willingness to learn new platforms and formats.
Confidence in managing online reviews and ratings, including responding on platforms such as Trustpilot and Google in line with best-practice guidelines.
Commercially aware and interested in understanding engagement and performance metrics and how they relate to our wider growth strategy.
Experience in healthcare or other regulated industries is advantageous but not essential.
Familiarity with Reddit or other forum-based communities is desirable but not essential.
What we offer:
Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays
Pension Matching: Up to 5% employer matching contributions
Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more
Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
Enhanced Maternity & Paternity Leave
About Us
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.
As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.