Credit Controller
Job Summary
To assist the Financial Controller in the provision of a first class finance and administration function in support of the business.
Credit Management of all assigned AR accounts with credit limits less than £10,000
Essential Job Duties:
- Dealing with old debt efficiently to minimize the aging using the appropriate communication method
- Priorities and work through customer debt lists via phone, email, or letter negotiating payment of late invoices.
- Negotiation, where necessary, with the customer to agree debt levels, and arrange appropriate repayment plans
- Reconciliation of accounts in order to ascertain debt levels.
- Placing accounts on hold when the maximum debt level has been exceeded.
- Ensure customer payments are identified and allocated to their individual accounts.
- Responding to customer account enquiries promptly, ensuring sound advice and assistance is provided to resolve their queries.
- Ensure adjustments/corrections required to invoices are documented and passed to the Order Processing Team to action.
- Run credit reviews and propose suitable limits for new customers and those with increased trade levels.
- Provide advice and guidance to both the Customer Service and Order Processing teams for customers with low credit or previous bad debtors, where new orders for goods have been received.
- Communicate information of bad debtors to Publisher Clients and their Reps and work collaboratively in agreeing on action plans for repayment of bad debt.
- Responsibility to ensure credit memos for customers are processed within the company guidelines
- Allocation of cash from the customer once posted as cash receipts within the accepted timeframe
- Dealing with lock box in a timely manner
- Daily responsibility for the review of accounts on hold and release where possible
- Set up of new accounts in a timely manner, ensuring the correct information is added
- Ad-hoc duties and project work as directed by the Financial Controller
- Where necessary, provide cover for absent team members
- To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.
- To report any accidents or potential hazards to your Line Manager immediately
Qualifications
Experience:
- 1 years’ experience in finance accounts / credit control
Education:
- 5 GCSE level including Math’s and English grade C or above
Skills:
- Working knowledge of Microsoft Excel and Word
- Good verbal and written communication skills
- Good problem solving ability
- Able to respond effectively to changing priorities
- Attention to detail
Additional Information
Perks/Benefits:
- Competitive salary
- Generous holiday plus Bank holidays
- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Continuous Professional Development and Training Opportunities
- Business Casual dress code, dress down Fridays
- Free onsite parking
- Free Hot drinks
- Snack and Drink Vending machines on site
- Service Awards
- Discretionary Bonus