Customer Care Specalist

3–4 days on the road (customer sites); Other days in-office.

Field Responsibilities

• Inventory Management: Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities.
• Equipment Maintenance: Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets.
• Deliveries: Handle local product deliveries to automotive plants and industrial partners.
• Implementations: Lead the physical setup and stocking of vending solutions for new customer launches.

Office Responsibilities

• Quotes & Orders: Generate customer quotes and manage high-volume order entry.
• Account Support: Act as the primary point of contact for order status, tracking, and general inquiries.

Requirements

• Ability to lift up to 50 lbs and work in an industrial/manufacturing environment.

• Valid driver’s license and clean driving record.
• Proficiency in ERP systems or order entry software.
• Strong organizational skills with high attention to detail for inventory accuracy.

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO