Primary Functions:
Customer master data (CMD) in supply chain management (SCM) is the centralized, accurate, and consistent record of customer information—including identification, location, and billing details— used to drive efficient order-to-cash processes.
• Creates and edit Master Data according to established policies and desktop instructions (SAP)
• Manages new customer set-ups and changes in support of business processes • Meet or exceed stated service level requirement
Key Responsibilities:
- Data Maintenance: Creates, updates, and maintains customer master records, ensuring compliance with data standards, policies, and requirements.
- Data Integrity & Quality: Performs regular checks to eliminate duplicate records, correct inconsistencies, and ensure accurate information across all systems (e.g., SAP, CRM).
- Process Coordination: Collaborate with Sales, Logistics, and customer service teams to process requests for new customers, changes, and closures.
- Reporting: Monitors data quality metrics and generate reports on customer master data performance.
- Data Validation: Verifies the accuracy of customer documentation and perform credit/tax assessment checks.
Qualifications
- 1 year experience in Data/Order to Cash environment in a multinational organisation and/or Shared Services environment
- Must have proficient in using SAP systems, MS Excel and other MS Office platforms
- Preferred background in Supply Chain Management and order management
- Must be organized be detail oriented • Fluent in both oral and written English, working language-English (including daily communication and meetings) and adaptable to work in a global team
- Must be amenable to work in mid-shift (supporting EU timezone)
- Amenable to work onsite during the probationary period and hybrid set-up upon regularization
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
Recruitment Process: Online Exam > Initial Interview (HR) & Final Interview (Operations)
Check out the rewards waiting for you:
✅ Clothing Allowance
✅ Laundry Allowance
✅ Rice Allowance
✅ 20% Night Differential
✅ Day 1 HMO + 1 Free Dependent
✅ Insurance Coverage (Life & Accident)
✅ Vacation Leave Credits
✅ Sick Leave Credits
✅ Performance Bonus