Customer Master Data Associate

Primary Functions:

Customer master data (CMD) in supply chain management (SCM) is the centralized, accurate, and consistent record of customer information—including identification, location, and billing details— used to drive efficient order-to-cash processes.

• Creates and edit Master Data according to established policies and desktop instructions (SAP)

• Manages new customer set-ups and changes in support of business processes • Meet or exceed stated service level requirement

Key Responsibilities:

• Data Maintenance: Creates, updates, and maintains customer master records, ensuring compliance with data standards, policies, and requirements.
• Data Integrity & Quality: Performs regular checks to eliminate duplicate records, correct inconsistencies, and ensure accurate information across all systems (e.g., SAP, CRM).
• Process Coordination: Collaborate with Sales, Logistics, and customer service teams to process requests for new customers, changes, and closures.
• Reporting: Monitors data quality metrics and generate reports on customer master data performance.
• Data Validation: Verifies the accuracy of customer documentation and perform credit/tax assessment checks.

Qualifications

• 1 year experience in Data/Order to Cash environment in a multinational organisation and/or Shared Services environment
• Must have proficient in using SAP systems, MS Excel and other MS Office platforms
• Preferred background in Supply Chain Management and order management 
• Must be organized be detail oriented • Fluent in both oral and written English, working language-English (including daily communication and meetings) and adaptable to work in a global team
• Must be amenable to work in mid-shift (supporting EU timezone)
• Amenable to work onsite during the probationary period and hybrid set-up upon regularization

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.

Recruitment Process: Online Exam > Initial Interview (HR) & Final Interview (Operations)

Check out the rewards waiting for you:
✅ Clothing Allowance 
✅ Laundry Allowance 
✅ Rice Allowance 
✅ 20% Night Differential
✅ Day 1 HMO + 1 Free Dependent 
✅ Insurance Coverage (Life & Accident) 
✅ Vacation Leave Credits 
✅ Sick Leave Credits 
✅ Performance Bonus