At Mixam, we’re more than just a printing company, we’re the place where creativity meets cutting-edge technology. Headquartered in Watford, with offices in the UK, US, Canada, Australia, Europe, Philippines and Japan, we’re a fast-growing, privately held tech-forward print business founded in 2007, offering customisable, high-quality print services from zines and comic books, business cards and hardcover books for creators and brands across the globe.
Our mission? To make print easy, accessible and inspiring, whether that’s for authors wanting perfect-bound books or retailers seeking eco-conscious, tailored solutions. We combine advanced printing tech, user-friendly online tools, sustainable materials and exceptional service to help our customers bring their ideas to life swiftly and beautifully.
Join a team where your work matters, where collaboration and growth are part of the daily rhythm, and where you’ll play an active role in redefining & innovating print for the digital age.
About the role:
As a Customer Service Print Specialist at Mixam, you will be the frontline contact for our customers, providing assistance with their print orders, troubleshooting issues, and ensuring a seamless customer experience. This role requires a deep understanding of print production processes, excellent communication skills, and a passion for helping customers achieve their printing needs.
Requirements
Customer Support & Communication:
Problem Solving & Escalation:
Team Collaboration & Improvement:
Skills & experience required:
Benefits
Job title: Customer Service Print Specialist
Location: Chicago
Employment type: Full time, Mon-Friday 4pm-12Midnight
Salary Range: $47k - $52.5k per annum depending on exp (+ OT and other benefits available)
Benefits: 20 days PTO(raising with tenure), 5 days paid sick leave, 401k contributions,
Medical/Dental/Vision/Life insurance options and contributions, hybrid working. Office
snacks, apple equipment.
Mixam. The Smart Way to be Hired.