Customer Service Representative

We are hiring disciplined Cold Callers in Mexico to generate qualified leads for the US residential solar market. This role is 100 percent execution focused. You will be making high-volume outbound calls, following a strict script, qualifying homeowners, and booking appointments accurately.

This is not a casual calling role. Performance is tracked daily. Accuracy matters.

You will be responsible for outbound lead generation only.

Your day-to-day work includes:

• Making high-volume outbound calls to US homeowners

• Following approved scripts word-for-word

• Identifying qualified prospects based on clear criteria

• Booking appointments accurately into the system

• Applying correct call dispositions every time

• Maintaining call quality and compliance standards

• Hitting daily and weekly call and booking targets

No manual dialing. No off-system calls. No improvising scripts.

Requirements

This role is for people who can handle pressure and repetition.

You must have:

• Strong spoken English with neutral or clear US-understandable accent

• Prior experience in cold calling, telemarketing, or lead generation

• Ability to speak confidently and control the call

• High attention to detail for data entry and dispositions

• Strong work ethic and consistency

• Ability to work US business hours

Sales experience is a plus, but discipline and coachability matter more.

Benefits

• Competitive base pay

• Performance-based incentives

• Clear growth path for top performers