Customer Success Account Executive (Remote, US-based)
Overview
Liquibase is the leader in Database DevOps. Downloaded more than 100 million times, our software enables DevOps teams around the globe to accelerate software delivery by automating database updates, security, and governance.
We're hiring a Customer Success Account Executive to own and grow relationships with our Enterprise and Fortune 500 customers. This is a sales role with territory ownership—you'll carry an annual quota focused on expansion, renewal, and net revenue retention while ensuring customers realize full value from Liquibase.
You're a Customer Success rep that wants to make customers successful, build new pipeline with existing customers, and close renewals and expansion deals.
What you'll be doing:
With Customers
- Build strategic relationships with VP and C-suite executives
- Develop and execute customer success strategies that drive adoption and expansion
- Serve as the customer's advocate and trusted advisor
- Identify and close expansion opportunities through genuine understanding of customer challenges
- Manage renewal cycles and protect existing revenue
- Spend time onsite with executives and customers
At Liquibase
- Develop and execute territory plans
- Manage pipeline and revenue forecasting
- Maintain customer and deal information in HubSpot
- Align with VP of Sales on territory strategy
- Partner with Technical Advisors to drive product adoption
Must Haves:
- 5+ years in technical account management, customer success, or technical sales—with quota experience
- Building net new pipeline with existing opportunities
- Managing relationships and renewals with Fortune 1000 customers
- Working knowledge of DevOps toolchains, CI/CD, database management, or application development workflows
- Proven track record of executive-level relationship development
- Comfort engaging both hands-on engineers and VP/C-suite stakeholders
- Genuine curiosity about how technical teams work
- Bachelor's degree or equivalent experience
Perks of life at Liquibase:
- Remote First culture with potential for company-wide in-person gatherings
- Home office allowance
- Meaningful equity
- Comprehensive health, vision, and dental benefits (country dependent)
- Generous paid time off and paid holidays
- 401k match program (US only)
- No punks, no jerks culture
- Growth opportunities within the company
Company Overview
A career at Liquibase means joining a fast-growing company on the front lines of DevOps. Our vision is to be the easiest, safest, and most powerful community-led database change management solution. We foster a culture rooted in open-source values: freedom, choice, transparency, and meritocracy.
Want to help the software world move faster? You've found the right place.
Eligible candidates may be subject to criminal history checks, conducted in accordance with applicable local, state, and federal law.