What is the salary for this Customer Success Specialist - REMOTE role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Jobgether.

Where is this Customer Success Specialist - REMOTE position located?

This is an on-site position at Jobgether located in US, North America.

How do I apply for this Customer Success Specialist - REMOTE job at Jobgether?

Click the 'Apply' button on this page to be redirected to Jobgether's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Jobgether is actively hiring for Support roles. Visit the company page to see all open positions and learn more about working at Jobgether.

Customer Success Specialist - REMOTE

Jobgether US 1 day ago

support

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Specialist. This role is crucial for ensuring that clients successfully utilize our unique SaaS platform, enhancing their operational efficiency and customer satisfaction. As a strategic advisor, you will help dealerships unlock the full potential of our solutions. Your efforts will directly contribute to sustained growth and customer loyalty, making a meaningful impact in the automotive software industry.

Accountabilities

Lead scheduled dealer meetings to ensure client engagement and action item completion.

Guide new customers through onboarding and ongoing support to foster loyalty.

Analyze dealership performance metrics and provide strategic recommendations.

Act as a liaison between clients and internal teams to improve service delivery.

Collaborate closely with sales and product teams to advocate for client needs.

Support team development and process enhancements through mentorship.

Requirements

2+ years in customer success or account management, preferably in the automotive sector.

Proficient in Microsoft Office and Google products, including Excel and Google Analytics.

Experience with CRM/Project Management tools such as Salesforce.

Strong analytical skills to identify trends and derive insights from data.

Exceptional communication and interpersonal abilities for cross-functional collaboration.

Detail-oriented with strong organizational skills.

Ability to manage multiple priorities in a fast-paced environment.

Benefits

100% Covered Medical

Unlimited/Flexible PTO Policy

Stock Options

Remote Work Flexibility

10 Paid Holidays Per Year

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.