HireHere
Destination Knot

Customer Support Specialist | Travel | Remote

Destination Knot Los Angeles, California Today
support
Customer Support Specialist – Travel Industry (Remote)
Location: Remote – USA Based
Schedule: Flexible | Part-Time or Full-Time Options

About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions.

Position Overview:
We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.

Key Responsibilities:

  • Respond to customer inquiries via email, phone, and chat in a timely and professional manner
  • Provide accurate information about travel bookings, itineraries, and policies
  • Troubleshoot common client issues and escalate complex matters as needed
  • Maintain up-to-date knowledge of supplier systems, policies, and procedures
  • Follow up with clients to ensure satisfaction and support post-booking
  • Log all communications accurately using internal systems
  • Maintain high levels of professionalism and empathy

    • Preferred Qualifications:

  • Prior experience in customer service or the travel industry is a plus (but not required)
  • Strong communication skills and ability to work independently
  • Comfortable using online tools, booking portals, and CRM systems
  • Tech-savvy with a quiet, professional home workspace
  • Passionate about helping others and delivering great service
  • Must be 18+ and authorized to work in the United States

    • What We Provide:

  • Full training and ongoing mentorship
  • Travel agent certification (if desired)
  • Access to travel discounts and perks
  • Supportive online community and tools to help you succeed
    • 🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!

    Sponsored

    Explore Support

    All Support Jobs Support Salaries Remote Support Jobs

    Skills in this job

    Customer Support

    People also search for

    Support jobs Destination Knot jobs Customer Support jobs Remote jobs

    Similar Jobs

    CoverGo

    Customer Support Specialist (Fully Remote)

    CoverGo

    Support
    Mercier Consultancy MD

    Dutch Customer Support Specialist - Remote In Greece

    Mercier Consultancy MD

    Support
    Mercier Consultancy MD

    Dutch Customer Support Specialist - Remote In Greece

    Mercier Consultancy MD

    Support
    Topstep

    Trader Support Specialist

    Topstep

    Support
    Patrique Mercier Recruitment By Cyriel

    Spanish Speaking Travel Support Specialist

    Patrique Mercier Recruitment By Cyriel

    Support

    More jobs at Destination Knot

    Destination Knot

    Customer Support Specialist | Travel | Remote

    Destination Knot

    Support
    Destination Knot

    Remote Booking & Travel Support Specialist

    Destination Knot

    Support
    Destination Knot

    Remote Reservation Support Specialist

    Destination Knot

    Support
    Destination Knot

    Customer Service Hospitality – Reservations

    Destination Knot

    Support
    Destination Knot

    Online | Customer Service – Booking Hotels

    Destination Knot

    Support
    Report this job
    Sign In to Apply