Danish Customer Support Consultant - Remote In Greece

Mercier Consultancy MD is looking for a motivated Danish Customer Support Consultant to join our team in a remote capacity based in Greece. This exciting opportunity allows you to assist Danish-speaking customers, providing them with outstanding support and solutions that enhance their experiences with our services.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and technical issues.
• Resolve customer complaints and challenges while maintaining a positive attitude.
• Document all customer interactions for follow-up and process improvement.
• Work closely with internal teams to address customer needs and improve service offerings.
• Stay current on product knowledge and company policies to effectively assist customers.

Requirements

• Fluency in Danish (both spoken and written) is essential; proficiency in English is a plus.
• Previous experience in customer support or a related field is preferred.
• Excellent communication skills and the ability to connect with customers effectively.
• Strong problem-solving abilities and a proactive approach to customer needs.
• Familiarity with CRM systems and customer service practices is desirable.
• Ability to manage time efficiently and prioritize tasks in a remote work environment.
• Commitment to providing exceptional customer experiences and service quality.

Benefits

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• And Much More....