MISSION :
- To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
- To support and receiving the reports from IP on timely basis.
- To support and delivering the reports without delay to the customers without errors.
- To support and provide Customer Service (Query Response) on timely basis without any delays and errors.
- To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL).
- To support in validating the consumption report.
- To provide continues support for client when required.
MAIN RESPONSIBILITIES:
- To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
- To support and receiving the reports from IP on timely basis
- To support and delivering the reports without delay to the customers without errors
- To support and provide Customer Service (Query Response) on timely basis without any delays and errors
- To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL)
- To support in validating the consumption report
- To provide continues support for client when required
- To provide back-up support to other team members during their leaves
- To handle ad-hoc projects to be assigned by supervisor
Qualifications
EDUCATION:
- Diploma/ University graduate in Business studies or related disciplines
CANDIDATE REQUIREMENTS:
- 0 -1 years working experience in back office service center, business information industry or banking industry
Additional Information
- Flexible working model after the 1st month in Hybrid model with 02 days per week working from office
- Great place to work: central and brand-new offices
- Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
- Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
- Health care
About the Company
At Coface we make trade happen everyday
Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.
With 80 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.
As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.
Every day, our teams are making trade happen. Join us!
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