Data Services Specialist

Position Summary

Focus Partners Wealth is seeking a Data Services Specialist. This role plays a pivotal role in ensuring the integrity and accuracy of client information within our core operating systems, catering to both BSW and BSP end clients. Responsibilities encompass processing requests via Salesforce workflows, utilizing administrative tools within core systems, conducting data analysis, and delivering clear explanations to advisors and end-users. As a key custodian of client data, this role not only fulfills essential day-to-day functions but also evolves to demonstrate expertise in specific areas over time. The precision and reliability of client data management are paramount to our company’s core values, reflecting our unwavering commitment to data integrity.

Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.

Primary Responsibilities

• Support all team members in essential duties and responsibilities related to Data Services.
• Proficiently analyze and troubleshoot complex issues related to positions and portfolios, effectively communicating solutions to advisory teams.
• Analyze processes and procedures to identify improvements or efficiencies.
• Coordinate with relevant teams to establish and maintain effective communication channels and workflows. to establish new download interfaces.
• Research, analyze, and reconcile data while assisting with inbox tasks and Quarterly Reports.
• Continuously learn about the business through job shadowing and educational opportunities, upholding the firm’s core values.
• Classify securities using the standard and guidelines established by our investment team.
• Provide expertise in data processing and supporting knowledge transfer to other teams.
• Consistently achieve Associate Goals and actively contribute to executing Team Plans within the department.
• Demonstrate a comprehensive understanding of all business practices within the department and the organization.
• Oversee the Heldaway assets, addressing aggregation issues and performing manual reconciliation as needed.
• Perform advanced cost basis functions, including updating missing data, troubleshooting discrepancies, and accounting disposal methods.
• Perform regular audits to maintain data integrity in Orion, continually seeking to enhance existing processes and develop new audit processes.
• Manage workflows through various platforms and systems, ensuring efficient operation across all channels.

Qualifications

• Bachelor’s degree or relevant experience in data management, preferably within the financial services industry.
• Proficiency with Windows Operating systems and Microsoft Office suite.
• Familiarity with key tools such as Orion, Custodian platforms, Salesforce, and other Portfolio Management tools.
• Strong organizational skills, thriving in fast-paced environments.
• Positive attitude towards continuous learning and professional development.
• Demonstrated expertise and success in Client Data Services Specialist II role or equivalent.
• Excellent verbal and written communication skills.
• Effective people skills, capable of engaging with individuals of diverse backgrounds and expertise levels.
• Proven history of punctuality and meeting deadlines.
  
  

The annualized base pay range for this role is expected to be $50,000 - $60,000 per year. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.

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Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit www.focusfinancialpartners.com.

Focus Partners Wealth is an organization of wealth, asset, and business management resources that brings strength, innovation, and partnership to client relationships. Through a comprehensive range of services, Focus Partners Wealth supports clients at every stage of life, helping them manage their financial future. With over $180 billion in regulatory assets under management, Focus Partners Wealth uses research-backed investment strategies to create custom-built portfolios and delivers personalized wealth planning solutions to clients in all 50 states. Focus Partners Wealth is part of Focus Financial Partners, a leading financial services firm comprised of wealth management, family office, and business management services. To learn more about Focus Partners Wealth, visit focuspartners.com or follow the company on LinkedIn.

Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law. 

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@focuspartners.com.

For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST.  AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 

For California Applicants: Information on your California privacy rights can be found here

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.  An employer who violates this shall be subject to criminal penalties and civil liability. 

For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.

For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation.  The Company complies fully with the Americans with Disabilities Act.