Delivery Manager
iKnowHow Group is a leading Software & Robotics Solutions provider operating internationally. We aim to empower businesses with innovative software and robotics solutions. As a rapidly growing company with a vision for the future, we are committed to fostering a dynamic and collaborative workspace where creativity and technical excellence thrive.
iKnowHealth S.A., as part of the iKnowHow Group, is a leading provider of software solutions for the healthcare and radiology sectors and part of the rapidly growing IKH Group. Our mission is to transform clinical and radiology workflows by improving productivity, enhancing access to information, and reducing the overall cost of managing medical data.
Our core platform, the Evorad® enterprise imaging suite, is a comprehensive RIS/PACS/WORKSTATION solution designed to streamline radiology operations through automation, high-quality image management, efficient communication, and robust data security. As we expand into new international markets through partners, resellers, and distributors, we are strengthening our delivery capabilities to support scalable, high-quality implementations.
We are now seeking a highly skilled Delivery Manager to coordinate and lead the end-to-end delivery of our platform and services. In this role, you will act as the central point of alignment across Product, PMO, Operations, IT/DevOps, and Sales—ensuring structured, smooth, and timely rollouts for our clients and partners. This is a key position in a rapidly scaling organization, offering the opportunity to shape how we deliver value and support our continued international growth. The role reports directly to the COO.
Responsibilities
- Ensure the successful delivery of Evorad® (RIS/PACS & imaging solutions) for clinics, diagnostic centers, and partner-led implementations
- Coordinate cross-functional teams with clear timelines, dependencies, and milestones
- Manage relationships with clients, partners, and all relevant stakeholders throughout the full delivery lifecycle
- Oversee governance, progress monitoring, risk management, and status reporting to senior leadership
- Manage resource and capacity planning across multiple ongoing delivery projects
- Map, review, and optimize delivery processes, introducing new tools, workflows, and automations that support operational excellence
Requirements
- University degree in Engineering, Computer Science or related fields
- 3+ years of experience in delivery management, implementation, or technical project management in the IT sector
- Experience in SaaS, healthcare IT, or enterprise software,
- Background in working with partners, resellers, or multi-stakeholder environments
- Strong skills in process optimization, planning, and cross-team coordination
- Solid technical background, comfortable working with DevOps/IT on infrastructure and integrations
- Strong organization skills, attention to detail, and ability to manage multiple deliveries in parallel
Benefits
- An attractive salary package
- Private health insurance plan
- Career development and growth opportunities
- Continuous training via personalized seminars
- Stable and enjoyable working environment