Desktop Admin - SCCM
Job Title: Desktop Admin
Location: Groveport, OH
Duration: 4-6+ Months
Responsibilities
- Management of general IT Operations and services for multiple sites including adds, moves, changes, monitoring and reporting as assigned by Management team.
- Travel to other sites (globally) to assist on projects as assigned by Management team
- On call to respond to site support after hours
- Proficiency in Win10, Office 2016/365, Server 2012, Active Directory, DNS, MS SCCM
- Networking, Cabling, Tone, Tracing cables
- Working with Dell workstations, Laptops, MS Surface products
- Proficiency with RF devices (handheld Intermec CK3, Truck mounted VM1 Thor)
- Proficiency working with Zebra ZT510, 105SL printers
- Familiarity with troubleshooting Cisco IP phones and Wireless Access Points
- Supporting Shipping workstations with UPS WorldShip
- Service Now (ITSM)
Minimum Qualifications:
- Bachelor's degree in Computer Science or related field preferred
- Directly related work experience may be substituted for degree
- IT Certifications a plus
- 3-5 years’ experience providing technical support for systems with software and hardware components.
- Strong technical attitude and ability to quickly learn and apply technical knowledge
- Excellent troubleshooting and problem solving skills
- Ability to multi-task in an interrupt-driven environment
- Ability to work without supervision
- Good communication skills
- Strong customer service skills
Qualifications
Zebra ZT510, 105SL printers, Service Now (ITSM),
Additional Information
- Proficiency working with Zebra ZT510, 105SL printers
- Familiarity with troubleshooting Cisco IP phones and Wireless Access Points
- Supporting Shipping workstations with UPS WorldShip
- Service Now (ITSM), SNOW