Desktop Support Engineer | Wrocław
Hello, let’s meet!
We are Xebia – a place where experts grow. For nearly two decades now, we’ve been developing digital solutions for clients from many industries and places across the globe. Among the brands we’ve worked with are UPS, McLaren, Aviva, Deloitte, and many, many more.
We’re passionate about Cloud-based solutions. So much so, that we have a partnership with three of the largest Cloud providers in the business – Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). We even became the first AWS Premier Consulting Partner in Poland.
Formerly we were known as PGS Software. In 2021, we joined Xebia Group – a family of interlinked companies driven by the desire to make a difference in the world of technology.
Xebia stands for innovation, talented team members, and technological excellence. Xebia means worldwide recognition, and thought leadership. This regularly provides us with the opportunity to work on global, innovative projects.
Our mission can be captured in one word: Authority. We want to be recognized as the authority in our field of expertise.
What makes us stand out? It’s the little details, like our attitude, dedication to knowledge, and the belief in people’s potential – emphasizing every team members development. Obviously, these things are not easy to present on paper – so, make sure to visit us to see it with your own eyes!
Now, we’ve talked a lot about ourselves – but we’d love to hear more about you.
About Project
You will join a growing and fast-paced environment where you will play a key role in supporting daily IT operations within a modern office setup. As the primary IT point of contact for a team of 30–50 employees, you will ensure the reliability, stability, and efficiency of workplace technology, supporting both technical and non-technical staff.
You will be:
managing the full lifecycle of company hardware, primarily Apple MacBooks,
providing hands-on support within macOS environments,
administering Google Workspace, including user management and account support,
supporting networking and connectivity (VPN access, Wi-Fi troubleshooting, basic networking issues),
maintaining office IT infrastructure (Zoom/Teams rooms, printers, peripherals),
delivering high-quality, user-focused technical support,
supporting employee onboarding and offboarding processes,
acting as an internal advisor and trainer on workplace technology.