Back Office Executive - Part Time/Contract
About Us
Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world’s fastest-growing brands scale smarter, work faster, and deliver better service—every time.
We’re not your typical outsourcing company. We believe great service is built on two things: smart tech and even smarter people. From our proprietary AI tools like MöBIUS to our collaborative, people-first culture, we give our teams the tools, training, and trust they need to make an impact.
If you want to be part of a forward-thinking, fast-moving, and inclusive global team that values both results and relationships, you’ll feel right at home here.
Position Overview
This role focuses on online data research, accurate information extraction, and preparing structured scribe files in internal tools. It requires strong attention to detail, consistent quality, and meeting daily productivity goals, along with clear communication and proactive issue escalation.
Key Responsibilities
Core Functional Responsibilities
- Search Google/web pages to identify source data as per defined parameters.
- Extract required fields and parameters from source files with accuracy.
- Prepare scribe files in the specified format and update data in Google Sheets/CRM tools
- Meet daily productivity, quality standards, and KPIs.
- Ensure all work delivered is error-free.
General & Cross Functional Responsibilities
- Maintain clear, proactive communication in both verbal and written formats.
- Demonstrate familiarity with online food delivery apps and chains.
- Escalate anomalies, discrepancies, or uncertainties to the Team Leader promptly.
Skills & Qualifications
Essential:
- Graduate from any discipline (or pursuing master’s).
- Freshers eligible.
- Basic English proficiency (Listening/Reading/Writing/Speaking – Intermediate).
- Strong attention to detail.
- Good command of Google Sheets, Docs, and Forms.
- Basic mathematical skills (addition, subtraction, multiplication, division).
- Cognitive ability and willingness to learn.
- Effective communication skills.
- Discipline, teamwork, and adaptability to changing shifts.
What We Offer
- Comprehensive Training: Tools, resources, and ongoing support for your success.
- Work Mode: Hybrid
- Collaborative Culture: A people-first environment valuing diversity, inclusion, and teamwork.
- Global Impact: Partner with leading global brands to deliver exceptional results.
- Perks and Benefits: Provident Fund & Health Insurance
Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.