Director of Credit & Collections Strategy
Mikinok Enterprises has revolutionized the emergency loan market by using sophisticated machine learning (artificial intelligence) and big data to detect fraud and predict payback.
We’re looking for a Director of Credit & Collections Strategy to drive the design, execution, and evolution of credit strategy for Mikinok’s subprime consumer lending portfolio. This role is accountable for portfolio performance balancing growth, profitability, and losses. You’ll also lead strategy development across collections and recovery - using data, testing, and sound risk judgement.
We’re looking for an experienced people leader to hire, manage and develop a growing analytical team. This leader will partner closely with Data Science, Engineering, Project, and Operations teams to translate insight into scalable credit strategies that materially impact portfolio performance.
Key Responsibilities:
Lead and grow analytical team
- Hire, manage, and develop a high-performing team of analysts (4-6 FTE)
- Coach team on analytical thinking, technical skills, and business acumen
- Set clear expectations, goals, and career development plans. Provide team regular, actionable feedback
- Foster a culture of accountability, collaboration, and feedback
Manage portfolio performance
- Accountable for monthly executive Credit Performance Review meeting - includes review of origination performance and portfolio trends (payment, delinquency / loss, and profitability metrics)
- Help define and manage KPI for portfolio performance within Mikinok and partners
- Act as effective challenge for current credit underwriting strategies
- Support various other analytical reporting needs across business including external reporting, data visualization, ad hoc analyses
Manage Collections Strategy
- Setup and manage Collections Strategy team including outbound call and digital strategies, repayment plan / settlement offers, and optimize 3rd party vendor placements
- Incorporate models to differentiate treatment / optimization across strategies
- Setup A/B and DOE tests for new strategies
Requirements
Mandatory Qualifications:
- Bachelor's Degree in an analytical/quantitative field (Math, Physics, Engineering, Science or Computer Science) from a competitive school.
- Elite quantitative & analytical skills. (6+ years experience of quantitative analysis in financial services, consulting, data science or risk management)
- Hand-on experience within risk management (4+ years within financial services institution - ideally within subprime lending)
- Hand-on experience with SQL / Python and experienced coaching others (6+ years)
- Proven track record of people management and development (managed teams of 4+ analysts in past roles)
- Strong interpersonal, leadership, and communication skills
Please Note: We are interested in every qualified candidate who is authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Preferred Qualifications:
- Graduate Degree in an analytical/quantitative field (Math, Physics, Engineering, Science or Computer Science) from a competitive school
- 10+ years experience of quantitative analysis in financial services, consulting, data science or risk management
- 8+ years of experience within risk management & collections strategy within financial services institution
- Experience leading to a deep understanding of sub-prime credit dynamics including volatility, adverse selection, and risk layering
- Experience launching new credit products especially within sub-prime lending
- 6+ years of experience managing analytical teams
Benefits
- The opportunity to help bring much-needed income and economic development to the Turtle Mountain Band of Chippewa Indians
- Competitive salary and bonus structure
- Generous employee benefits plan, including robust healthcare plans, matching 401K, and four weeks of PTO
- Company-sponsored professional development and training opportunities
About the Company
Mikinok Enterprises (d/b/a Spotloan) is a leading online direct lender founded in 2012 that utilizes advanced underwriting technology to provide short-term loans to Americans in need. Mikinok is wholly owned and operated by the Turtle Mountain Band of Chippewa Indians of North Dakota, a Federally-recognized Native American Tribe (the “Tribe”).
Mikinok Enterprises is an integral part of the Tribe’s economic development efforts, and it is an essential provider of employment opportunities on the Tribe’s reservation. Employment decisions at Mikinok are based on qualifications, ability, and merit. When qualifications are equal, candidates who are enrolled members of the Tribe will receive preference. After considering this preference, it is Mikinok’s policy to provide equal employment opportunity to all qualified persons without regard to race, color, religion, sexual orientation, age, disability, or national origin.