Director of Operations

Location: Remote, USA

Team: Revenue Operations (RevOps)

Employment Type: Full-Time

Radformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.

Our software focuses on three key areas:

• Time savings through automation

• Error reduction through automated systems

• Increased quality care through advanced algorithms and workflows

We are a fully remote, mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.

The Director of Operations is a senior Revenue Operations leader responsible for building, leading, and scaling Radformation’s RevOps function. This role owns the systems, processes, and data that support how we sell, contract, and bill customers, ensuring our go-to-market teams operate efficiently with trusted data as the company scales. You will work closely with Sales, Finance, Product, Customer Success, Marketing, and IT to align systems and processes that enable sustainable growth and support Radformation’s mission to bring high-quality cancer care to more patients.

• Lead, manage, and develop a team of Revenue Operations professionals, including Sales Operations, RevOps Engineering, and Salesforce Administration

• Lead and integrate Sales Operations, RevOps Engineering, and Salesforce Administration into a unified Revenue Operations function

• Own and continuously improve the Quote-to-Cash (Q2C) process across Salesforce CPQ, NetSuite, HubSpot, Gong, Ramp, and related GTM tools

• Serve as the subject matter expert for GTM systems and data infrastructure, ensuring scalability, automation, and data integrity

• Publish dashboards and insights as the source of truth for GTM data, enabling executive, board, and departmental decision-making

• Oversee Deal Desk policies including pricing, discounting, approvals, and compliance with contracting standards

• Partner with Sales leadership to support forecasting accuracy, pipeline health, territory design, and compensation alignment

• Establish and track KPIs across Q2C, sales operations, and GTM systems, identifying trends and addressing operational bottlenecks

• Collaborate cross-functionally with Finance, Product, Customer Success, Marketing, and IT to ensure smooth data flow and aligned processes

• Bachelor’s degree in Business, Finance, Operations, a technical discipline, or equivalent practical experience

• 8–10 years of progressive experience in SaaS operations, revenue operations, or business operations, including at least 3 years in a leadership role

• Proven experience managing and scaling a Revenue Operations or Sales Operations team in a B2B SaaS environment

• Strong technical background with Salesforce administration and development, NetSuite, and GTM systems integrations

• Proven track record of building scalable processes in high-growth B2B SaaS environments

• Advanced experience with Excel or Google Sheets, Salesforce reporting, and BI/dashboarding tools

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights

• Excellent communication and leadership skills with the ability to influence across departments

• Experience at an enterprise SaaS company in the $50M–$100M ARR range

• Prior ownership of Salesforce CPQ or custom quoting solutions

• Exposure to finance and accounting processes including revenue recognition, billing, and compliance

• Experience managing distributed or hybrid teams

• Familiarity with Radiation Oncology or healthcare SaaS environments

At Radformation, we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Use of such tools during the hiring process may affect your candidacy.

• Salary range: $150,000 – $170,000 base plus bonus eligibility

For US Teammates (via TriNet)

• Multiple high-quality medical plan options with substantial employer contributions

• Health coverage starting on day one

• Short-term and long-term disability

• Supplementary life insurance

• 401(k) with employer match, vested immediately

• Annual reimbursement for professional memberships

• Conference attendance and continued learning opportunities

• Self-managed PTO and 10 paid holidays

• Monthly internet stipend

• Company-issued laptop and one-time home office setup stipend

• Fully remote work environment with virtual events and yearly retreats

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact careers@radformation.com.