Director of Product and Digital Transformation - Records Retrieval

$150k - $180k USD

MagnalsPhiladelphia, PA13h ago

About Us:

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.

Job Description:

Job Title: Director of Product and Digital Transformation

Position Summary:

Magna Legal Services is seeking a highly skilled and visionary Director of Product and Digital Transformation to lead modernization efforts within our Records Management division. This role is ideal for a technical leader who is energized by solving business problems through technology, improving operational efficiency, and driving innovation across a complex, process-heavy environment.

The Director will work closely with business leaders, operations managers, and technology teams to identify opportunities for automation, workflow optimization, data modernization, and platform enhancements. This role requires a combination of hands-on solutioning, project leadership, and strong communication with stakeholders at all levels.

Ideal candidate must be able to commute to Pennsylvania (Philadelphia and King of Prussia) on a regular basis.

Key Responsibilities:

Strategic Leadership & Partnership

Partner with division executives, operations leaders, product owner, and team managers to understand business objectives, process pain points, and technology gaps.

Develop and maintain a digital transformation roadmap aligned with Records Management business priorities.

Serve as the bridge between business stakeholders and technology teams, ensuring clarity of requirements, expectations, and outcomes.

Hands-On Technical Solutioning

Analyze current workflows, systems, and data environments to identify opportunities for automation, analytics, integration, and modernization.

Design and prototype solutions leveraging appropriate technologies (e.g., workflow automation platforms, AI/ML tools, document management systems, APIs, RPA, reporting/BI tools).

Ensure technical solutions are scalable, secure, and aligned with enterprise architecture standards.

Project Coordination & Execution

Lead the planning, execution, and delivery of digital transformation initiatives from concept through implementation.

Coordinate cross-functional teams, including engineering, product, operations, and vendor partners.

Monitor project timelines, risks, and resource needs, ensuring transparent communication and smooth execution.

Define KPIs and success metrics for each initiative and track performance to ensure targeted business outcomes.

Required Qualifications:

8+ years of experience in technology leadership, digital transformation, workflow modernization, or process automation roles.

Demonstrated experience leading technology-driven operational improvements within document-heavy, process-intensive, or regulated environments.

Strong technical background with the ability to design, prototype, and guide implementation of solutions.

Proven success managing cross-functional projects with measurable business impact.

Excellent communication, stakeholder management, and problem-solving skills.

Experience with platforms and tools such as workflow automation, RPA, API integrations, OCR/IDP, document management systems, cloud platforms, and BI/reporting tools.

Preferred Qualifications:

Experience in legal services, medical records, insurance, healthcare, or similar compliance-focused environments.

Familiarity with AI/ML applications (summarization, classification, NLP, structured data extraction).

Prior experience implementing record digitization, indexing, retrieval, or metadata management systems.

PMP, Lean/Six Sigma, or equivalent process improvement certification.

Compensation: USD $150,000 - $180,000 per year.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Director of Product and Digital Transformation - Records Retrieval

Strategic Leadership & Partnership

Hands-On Technical Solutioning

Project Coordination & Execution

Required Qualifications:

Preferred Qualifications:

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