Cybercrime is rising, reaching record highs in 2024. According to the
FBI's IC3 report, total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the
Best Startups to Work for in Austin, made the
Inc. 5000 list, and won
Best Culture by Purpose Jobs three years in a row. We are guided by our
core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
CertifID is seeking a Head of Product Marketing to define how we go to market, clarify our story, and ensure we win in a rapidly evolving, high-stakes category. This leader will own the product marketing function end-to-end, serving as the connective tissue between product, sales, marketing, and the market.
Reporting to CMO, you will set strategy, build systems, and roll up your sleeves to deliver the narratives, launches, enablement, and insights that fuel growth.
What You Will Own and Deliver
GTM System of RecordBe the internal owner of how we go to market and why we win.Define who we sell to, why they buy, and how they get value.Own customer segmentation, ICP definitions, buyer personas, and use-case taxonomyCreate the single source of truth for markets, buyers, and outcomesAlign product, sales, and marketing around a shared GTM frameworkPositioning, Messaging & LaunchesTurn products into stories, and stories into momentum.Own product positioning and messaging across all personas (buyers, sellers, agents, title, lenders)Translate fraud prevention and escrow workflows into clear value propositionsLead launch strategy and execution—create messaging, readiness plans, and activation frameworksPartner across teams to drive adoption, not just awarenessSales Enablement & Competitive AdvantageArm the team to win every deal.Own sales narratives, pitch decks, talk tracks, and objection handlingLead competitive positioning, market monitoring, and win/loss analysisTurn competitive insights into action across sales, product, and marketingKeep enablement assets fresh as the product and market evolveCustomer Voice & Market InfluenceBe the internal expert on the market and competitive landscape.Help sales tell the right story to the right buyer at the right time.Own core sales narratives, pitch decks, talk tracks, competitive positioning, and objection handlingEnsure sales teams understand buyer pain, value realization, and proof pointsBuild enablement assets that evolve with the product and market, not static one-offs
What You'll Do
Build and lead the product marketing function, including strategy, systems, and executionDefine and maintain CertifID’s GTM foundation: ICPs, personas, positioning, and messagingDrive product launches from planning through post-launch adoption measurementPartner deeply with product, sales, marketing, and leadership to align prioritiesCreate clear, compelling narratives that simplify complex fraud conceptsPresent insights, recommendations, and strategies to executive leadershipMeasure impact and continuously refine messaging based on market and customer feedback
What We're Looking For
8+ years of experience in product marketing, ideally in B2B SaaSProven experience owning positioning, messaging, launches, and enablement end-to-endStrong strategic thinker with the ability to execute hands-on in a fast-moving environmentExceptional written and verbal communication skillsExperience partnering closely with product and sales teamsAbility to translate technical or complex products into clear customer valueComfort operating at both the 10,000-foot strategy level and the ground-floor execution level
Bonus Points
Experience in cybersecurity or real estate highly preferredExperience building or scaling a product marketing function from early to growth stageFamiliarity with multi-persona, multi-sided marketplaces or platforms
What We Offer
Flexible vacation12 company-paid holidays10 paid sick daysNo work on your birthdayHealth, dental, and vision Insurance (including a $0 option)401(k) with matching, and no waiting periodEquityLife insuranceGenerous parental paid leaveWellness reimbursement of $300/yearRemote worker reimbursement of $300/yearProfessional development reimbursementCompetitive payAn award-winning culture
Not sure if you check all the boxes? Apply anyway!
We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back!
Change doesn't happen overnight, and the same goes for us here at CertifID. We evolve collectively and individually as we grow by leaning into the core values that define us. As we grow, we embody
GRIT—collectively and individually—to raise the bar and influence outcomes in everything we do.
Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins