Director, Product Design
Who we are:
At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.
We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.
You might see a few cities listed, but no need to be in any of them! We’re fully remote and hire across Canada and the U.S.
About the role:
As the Director, Product Design at ZayZoon, you’ll guide and grow our Product Design team while staying hands-on in the work that matters most - building intuitive, human-centered experiences that help people access their pay with confidence. You’ll partner closely with Product, Engineering, Data, and Product Marketing to own the end-to-end design process, from discovery and research to polished UI, while establishing scalable systems and workflows that help us move fast and thoughtfully. This role blends strong people leadership with deep craft, championing user empathy, experimentation, and continuous improvement as we scale products that make a real impact in people’s lives. You’ll have real ownership, real impact, and the chance to shape both a product and a team as they grow. If you’re excited about building meaningful experiences, nurturing creative talent, and doing work that truly matters, we think you’ll feel right at home.
Your impact:
Lead and mentor the growing and evolving Product Design team across several product portfolios, providing direction, feedback, and structure to ensure high-quality design output across all product surfaces.
Foster an empathetic and psychologically safe team environment that encourages experimentation, creativity, and professional growth.
Directly contribute to the implementation and optimization process as a hands-on team member, ready to roll up your sleeves and work within the product.
Partner cross-functionally with Product, Engineering, Data, and Marketing to deliver user-centric experiences that drive customer activation, engagement, usage, and satisfaction.
Own end-to-end design processes, from discovery and user research through conceptualization, prototyping, testing, and final UI execution.
Establish scalable design systems, documentation, and workflows that increase design velocity and cross-team consistency.
Champion user empathy and usability standards, leveraging qualitative and quantitative insights to inform product decisions and drive continuous UX improvement.
You bring:
8+ years of experience in UX and product design for web and mobile products, with 3+ years of direct people leadership experience.
Proficiency in our tool stack (Figma, Fullstory, Miro) or similar.
Excellent communication and interpersonal skills, with the ability to articulate design concepts effectively.
Solid understanding of user research methodologies and usability testing.
Experience working in an agile development environment, collaborating across disciplines.
Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!
Why you’ll love working at ZayZoon:
Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 6 weeks vacation
Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more
A quick note on compensation:
We care a lot about employee experience and pay is a big part of that. We’re currently on a journey toward internal pay transparency, with that work wrapping up by the end of Q1. We’re focused on doing this thoughtfully, starting with the people who make ZayZoon what it is. Being more transparent with folks outside the company than with our own team wouldn’t feel right so we’re intentionally completing this important internal work first. In the meantime, we’re always happy to share more about our compensation philosophy and what you can expect as part of our hiring process!
What you can expect from us:
Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.
So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.
#LI-REMOTE