Director, Talent Attraction & Pathways

Overview

Otterbein is seeking a Director, Talent Attraction & Pathways to join our team!

For more than 100 years, Otterbein has provided senior living options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.  Otterbein SeniorLife consists of Lifestyle Communities, revolutionary Small House Neighborhoods, Home Health, and Hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Summary

The Director of Talent Attraction & Pathways (TAP) is an individual contributor role responsible for designing and sustaining how talent enters—and progresses through—Otterbein. This role focuses on recruiting systems and enablement and the development of external and internal talent pathways that support workforce sustainability, mobility, and long-term organizational needs.

Primary Duties and Responsibilities

Talent Attraction Systems & Enablement

• Own and continuously improve Otterbein’s recruiting systems, workflows, and tools to ensure they are scalable, intuitive, and aligned with operational needs.
• Serve as the enterprise owner of the Applicant Tracking System (ATS) and related recruiting technology, including configuration, optimization, reporting, and adoption.
• Establish standardized recruiting processes and best practices to support hiring needs
• Enable hiring managers and onsite HR through tools, training, guidance, and process design
• Ensure a consistent, efficient, and positive applicant experience across all roles and locations
• Monitor recruiting performance metrics and labor market trends; proactively adjust systems and processes to meet workforce demands.
• Partner with internal stakeholders and vendors to ensure recruiting operations align with organizational strategy and capacity.
• Collaborate with Marketing to ensure a positive employer branding experience
• Act as a key partner to Home Office hiring managers for recruitment support as needed

External Talent Pathways & Workforce Partnerships

• Design and maintain sustainable talent pipelines through partnerships with high schools, career and technical education programs, trade schools, community colleges, universities, and workforce development agencies.
• Develop and scale pathway initiatives such as internships, apprenticeships, job shadowing, early-career programs, second-career pathways, and returnship opportunities aligned to Otterbein roles.
• Represent Otterbein in workforce development forums, educational partnerships, and community coalitions to expand access to future talent.
• Identify and pursue non-traditional workforce pathways that extend beyond typical healthcare recruitment models.
• Plan, budget, and evaluate pathway programs with a focus on long-term sustainability and conversion to hire.

Internal Career Pathways & Mobility

• Partner with Workforce teams and organizational leadership to design and evolve clear internal career pathways and mobility frameworks across clinical and non-clinical roles.
• Align pathway development with workforce needs, succession planning, and talent strategies.
• Support initiatives that enable upskilling, reskilling, and career progression for current partners.
• Ensure internal mobility efforts are connected to external pipelines, creating a cohesive “into and through Otterbein” talent model.

Data, Analytics & Continuous Improvement

• Define, track, and report key TAP metrics, including pipeline volume, conversion-to-hire, internal mobility, retention outcomes, and program ROI.
• Use workforce analytics and community labor data to inform strategy and measure effectiveness.
• Partner with internal subject matter experts to automate reporting and develop dashboards that support leadership decision-making.
• Drive continuous improvement through data-informed insights and evaluation of systems and pathways.

Leadership & Collaboration

• Collaborate closely with campus leaders, Home Office teams, and Workforce peers to ensure workforce strategies align with operational realities.
• Serve as a strategic advisor to leaders on workforce trends, talent pipelines, and future capacity planning.
• Manage vendor relationships to ensure performance, accountability, and alignment with organizational goals.
• Model Otterbein’s mission, values, and Experience Behaviors in all interactions.
• Lead TAP initiatives through organizational growth, affiliations, and acquisitions, ensuring scalability and consistency.
• Standardize and optimize practices across the organization to adapt to changing business needs
• Develop scalable processes as the organization continues to grow
• Pioneer the introduction and utilization of AI throughout TAP systems & processes
• Maintain a growth mindset while demonstrating adaptability and flexibility to change as the organization continues to grow and scale.

This job description is not meant to be an exhaustive list of duties or responsibilities and may change over time based on the strategy and needs of the organization.  Other duties may be assigned by the partner’s direct supervisor or Executive Leadership based on the needs of the organization. 

Experience & Qualifications

• Education: Bachelor’s degree in Health Administration, Human Resources, Communications, Business or related field preferred, or equivalent experience.
• Experience: Minimum of 5 years HR, recruiting, workforce management, or healthcare leadership experience or equivalent combination of relevant experience
• Experience:  High-volume recruiting experience in healthcare, long-term care, and/or staffing agency environments is desired
• Computer Skills: Microsoft Office 365, Greenhouse ATS experience is a plus but not required.
• Will thrive under pressure in a fast-paced, time-sensitive environment with a mission to make an impact. 

Skills & Characteristics

• Strong written, verbal & listening communication skills
• Outstanding ability to build relationships and work collaboratively across multiple levels
• Solid understanding of recruitment marketing strategy and tactics
• Solid understanding of the talent acquisition funnel and processes from sourcing to hiring to onboarding with fluency and competence in managing ATS, CRM, and other HR technology apps
• Ability to extract data, analyze, develop and communicate reports and metrics
• Experienced in training
• Growth mindset and passion for continuous improvement, with demonstrated ability of being flexible and adaptable to changing priorities during periods of growth

Work Environment

• Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.
• Up to 20% travel, including overnight travel, as needed
• Be able to meet the following physical requirements, with or without reasonable accommodation:
• Occasionally lift and move objects weighing up to 30 pounds.
• Could be exposed to hazardous materials exposures/ environmental hazards.
• May be exposed to communicable diseases.
• May be exposed to hazardous materials as defined by OSHA.
• May be exposed to angry or combative residents and/or partners.

Apply today and begin a meaningful career as a Director, Talent Attraction & Pathways at Otterbein!