Dutch Speaking Customer Service for Property Management Company - Work In Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to work with a Property Management Company based in Greece. This position is perfect for individuals who enjoy working in a vibrant environment and are passionate about delivering exceptional service. As a vital member of the team, you will support clients in Dutch, assisting them with all inquiries related to property management and rental services.

Key Responsibilities

• Handle customer inquiries regarding property management services, rental agreements, and property listings via phone, email, and chat in Dutch.
• Provide comprehensive information about available properties and assist clients with the leasing process.
• Support customers with any issues related to their rentals and coordinate with maintenance teams as needed.
• Resolve customer complaints promptly to ensure a high level of satisfaction.
• Keep detailed records of customer interactions and document outcomes in the CRM system.
• Work closely with property management and other departments to improve service delivery.
• Stay informed about local property markets to provide up-to-date information to clients.

Requirements

• Fluency in Dutch (both written and spoken) is essential; knowledge of English is highly desirable.
• Experience in customer service, preferably in property management or real estate.
• Strong communication skills and a personable approach to client interactions.
• Excellent problem-solving abilities and customer focus.
• Ability to manage multiple inquiries effectively in a fast-paced environment.
• Familiarity with customer relationship management (CRM) software is a plus.
• Willingness to relocate to Greece and work flexible hours, including weekends if necessary.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...