Dutch Speaking Customer Support In Greece (Booking.com) Fully Paid Relocation

Join Mercier Consultancy MD as a Dutch Speaking Customer Support Representative for Booking.com, where we offer fully paid relocation to beautiful Greece! This exciting opportunity allows you to assist Dutch-speaking customers with their travel bookings and inquiries, ensuring a seamless and enjoyable experience as they explore the world. If you are passionate about travel and customer service, we want you on our team!

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and travel-related questions, delivering accurate and helpful information.
• Resolve issues and complaints efficiently to ensure high levels of customer satisfaction.
• Maintain detailed records of customer interactions and document feedback in our CRM system.
• Collaborate closely with various teams to enhance customer service and streamline processes.
• Stay updated on booking processes, policies, and industry trends to provide informed assistance.

Requirements

• Fluency in Dutch (both written and spoken) is required; proficiency in English is advantageous.
• Prior experience in customer support, preferably in the travel or hospitality industry, is preferred.
• Excellent communication and interpersonal skills, with a commitment to exceptional customer service.
• Strong problem-solving skills and the capability to handle multiple tasks efficiently.
• Familiarity with booking systems and CRM tools is a plus.
• A team player with the ability to work independently and manage time effectively.
• A willingness to relocate to Greece and embrace life in a new country.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...