Patrique Mercier Recruitment ES is delighted to announce an incredible opportunity for Dutch-speaking individuals to join our tech support team in the captivating city of Athens, Greece! This position is ideal for candidates who have a keen interest in technology and are looking to provide top-notch support in the Information Technology industry. As a member of our enthusiastic team, you will assist Dutch-speaking customers with their technical questions and challenges, ensuring a positive experience with our IT products and services. Experience the richness of Athens while building your career in tech support!
Your Responsibilities
- Provide high-quality technical support to Dutch-speaking clients through various channels, including phone, email, and chat.
- Diagnose and resolve a wide range of technical issues promptly and effectively.
- Educate customers on the use of our IT products and services to enhance their experience.
- Keep accurate records of customer interactions and technical resolutions.
- Collaborate with team members to refine and improve service delivery.
- Participate in ongoing training and professional development opportunities.
Requirements
- Fluency in Dutch (both written and spoken) is essential.
- Strong technical capabilities with a knack for solving problems.
- Prior experience in tech support, especially in the IT field, is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- A motivated individual who enjoys working collaboratively within a team.
- Willingness to relocate to Athens and embrace the local culture.
- A passion for technology and a dedication to personal and professional growth are key!
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Good Salary
Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
Free Greek Lessons, discounts and other perks
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