EA and Office Manager

Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society.

Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil over twenty years of boardroom experience, we help boards make smarter, faster decisions. We work with over 80,000 leaders and 3,000 organisations globally, including clients across the Fortune 500, FTSE 100, and OMX 30.

In 2024, we received substantial backing from K1 Investment Management, the leading B2B enterprise SaaS investors. We are at the beginning of a significant growth phase and are looking for exceptional people to join us on this journey.

Our Mission

We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.

Working closely and directly supporting our Chief Executive Officer, this role also involves office management and event support, to keep our London office running smoothly and help our leadership team work at their best. It involves liaising with high profile stakeholders and handling confidential information, so you’ll need sound judgement, discretion, and a calm, professional approach. 

Main Responsibilities  

Executive Assistant (EA) to chief executive officer (CEO) 

• Manage the CEO’s calendar: organise, track, prepare and provide briefings for all appointments. Liaise with VIP external stakeholders and internal colleagues to optimise the CEO’s time and availability 

• Support the president, helping to manage appointments & communications 

• Make seamless travel arrangements for the CEO and president, considering both business and personal commitments; ensure travel schedules align with priorities 

• Help manage the CEO’s communications: monitor the inbox, draft emails, and liaise with key contacts both inside and outside the organisation 

• Ensure the CEO and executive team receive timely, accurate, and well-organised information, including formatting materials for internal and external communications 

• Support other senior members of the leadership team as required 

Office Management 

• Create a welcoming environment at the front desk so everyone feels at ease 

• Make a memorable impression on external guests by showcasing our open culture, anticipating and preparing for guests including preparing meeting rooms, and organising lunches 

• Take responsibility for company announcements 

Manage the office efficiently by: 

• Implementing and operating effective systems 

• Selecting and overseeing suppliers for consumables and services 

• Managing the front desk 

• Keeping the kitchen well-stocked and presentable 

• Liaising with service providers (coffee machine, maintenance, fruit delivery, cleaners) 

• Keep the office organised, clean, and tidy; stay on top of maintenance needs 

• Work with employees to coordinate meeting room bookings so everyone’s needs are met 

Event Support 

• Assist with planning and organising company and team events to foster collaboration and maintain our culture 

• Organise or support business-wide social events 

• Communicate company-wide about events and office happenings 

Continuous Improvement and Technology 

• Always look for more efficient and effective ways to do things, including using AI (artificial intelligence) and automation 

• Use the usual Microsoft suite (Word, Outlook, Teams, etc.) and be proficient in PowerPoint and Excel 

Requirements

This role is ideal for someone early in their EA or office operations career who’s confident, personable, and highly organised. You’ll be the face of the office, supporting senior leaders and creating a smooth, welcoming experience for colleagues and guests.

Essential skills and experience

• Strong professional presence and confidence engaging with senior stakeholders
• Proven ability to juggle multiple priorities at once, including diary management, inbox support, travel, and office coordination
• Calm, organised, and proactive under pressure, with strong attention to detail
• Discreet and trustworthy, comfortable handling sensitive and confidential information
• Enjoys being office based full time and keeping things running smoothly day to day
• Clear and professional written communication, including drafting emails and companywide updates
• Strong Microsoft Office skills (Outlook, Teams, Word, PowerPoint, Excel) and confidence learning new tools, including AI and automation

Desirable experience

• Previous experience supporting a senior leader or leadership team
• Event support or client hosting, with a focus on guest experience and great service

Key personal attributes

• Warm, outgoing, and naturally welcoming
• Takes ownership, anticipates needs, and gets ahead of problems
• Reliable and consistent, with high standards and good judgement
• Curious and improvement minded, always looking for better ways to work

Benefits

We pride ourselves on our great working environment and package. Here’s some of what’s on offer:  

• Pension scheme  

• Personal performance bonus  

• 26 days holiday each calendar year  

• Bupa health & dental cover 

• Group life assurance 

• EAP
• Cycle to work scheme  

• Competitive parental policies  

• Gym membership discounts