Ecommerce Systems Sales Engineer
Our Commitment to Our Team
At Pipe17, our values aren’t just words on a wall. They’re how we operate every day.
We are a high-performance team built around ownership, integrity, and a strong bias for action.
We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission.
We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.
Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button.
We act with integrity. We do what’s right, even when it’s hard. That’s how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you’ll fit right in.
Sales Engineer (SE)
Pipe17 is looking for a versatile Sales Engineer to partner closely with our Account Executives and help drive complex deals to success. This role blends technical problem-solving, customer-facing presentations, and deal strategy, with a mix of:
- Hacker (30%) Solve complex technical challenges and architect solutions that meet customer needs.
- Presenter (30%) Build and deliver demos, slides, and technical storytelling that impress and educate.
- Process (10%) Support technical RFPs, security questionnaires, architecture diagrams, and discovery work.
- Diplomat (30%) Build relationships with technical decision-makers, navigate large organizations, and influence without performing AE responsibilities.
Responsibilities:
- Drive the technical sales cycle, co-owning deal strategy with the AE 50/50.
- Experience selling to enterprise customers and ability to sell to the business and technology leadership team.
- Ability to lead discovery sessions to vet out customers’ problems and associated business value with solving those use cases.
- Knowledge of the commerce ecosystem: Omni-channel commerce and the technology ecosystem that supports it.
- Strong communication skills including understanding highly complex technology and translate technology discussion into business outcomes for the stakeholders
Who You Are:
- Experienced in enterprise architectures (ERPs like SAP, iPaaS, APIs, EDI) and order management systems, or commerce systems, selling channels, NetSuite, and integrations.
- Able to balance hands-on technical work, presentations, and process deliverables.
- Comfortable navigating complex organizations and influencing decision-makers.
- Collaborative, strategic, and curious. Ready to partner with AEs to win deals while keeping the customer confident in Pipe17’s solutions.
Why This Role Matters:We’re building a team of SEs who can solve hard technical problems, tell compelling stories, and guide customers through complex buying/decision-making journeys to ensure that Pipe17 continues to win enterprise deals efficiently and effectively.
Compensation (US FTE)
- Competitive salary
- Great healthcare + dental + vision coverage
- Retirement plan
- Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
- Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
About Us
Pipe17 is the AI-native Enterprise Order Operations Platform for brands and 3PLs. We replace the fragmented stack of iPaaS, middleware, and legacy OMS with one unified operational layer that manages orders, inventory, products, fulfillment, and exceptions across every channel and partner.
With 300+ managed connectors, AI-powered workflows, and an industry-first MCP Server for agentic commerce, Pipe17 lets brands go live in weeks, scale into new channels in days, and run post-checkout operations without developer dependency or systems integrators.
Our customers reduce operational costs by up to 85%, cut fulfillment errors by 99%, and launch new channels in days instead of months. Pipe17 is trusted by enterprise brands including Estée Lauder, Allbirds, e.l.f. Beauty, Made In Cookware, Wyze, Olly, Black Rifle Coffee Company, and Dude Wipes, as well as leading 3PLs including Ryder, FedEx, and Barrett Distribution.
Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics, and recently announced its Series A funding to accelerate growth and category leadership.